Online Call Recording Software records a telephone conversation using voice over internet protocol (VOIP) and the public switched telephone network. Many companies use this software to record conversations that their customers service reps are having with customers in order to make their customer service better. The Online Call Recording Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Online Call Recording Software, consider our Call Center or Live Chat Software categories.