This company is cheap because it cuts corners. For instance: their Tech Support is little more than glorified secretaries. If you have a problem don't count on them to fix it, the most they can do is read a script and tell you to wait 24-72 hours. God forbid you ever have an issue that needs fixing, they will only break it further.
Secondly be prepared for major lag within your control panel.
The service itself and the control panel are very well laid out, however. Their support of catch-all addresses is nice. The creation of FTP users for directories is very good as well. But the MYSQL DBs are slow as hell.
In conclusion, if you are really cheap and don't even plan on relying on tech support you should consider this service.