After 3 grueling weeks trying unsuccessfully to set up our small but critical website with unresponsive email-only support from WinHost, we switched to 3Essentials. No canned responses here. Such a contrast. Within a few hours spread over 2 days, the site was up and running with faster performance. The support team worked through the myriad config issues (among many others!) with unfailing politeness, patience, professionalism, and downright HELPFULNESS in every case - as did sales. The price is reasonable but is almost irrelevant, we found, when compared to the our need for their excellent support and the flexibility to have our more unique needs met.