Ace Cloud Hosting

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4.8

Out of 5 stars
(105 Reviews)

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Ace Cloud Hosting
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Ace Cloud Hosting Reviews

from Rasmussen, Teller, O'Neil & Christman

Thursday, December 1, 2016

Excellent assistance and quick response time!

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from Shiawassee Regional Chamber of Commerce

Thursday, November 24, 2016

My QB back up problem was corrected quickly and very professionally.

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from Anderson Accounting

Friday, November 18, 2016

Always helpful and resolves the problems fast and efficient.

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from point pleasant veterinary hospital

Friday, November 18, 2016

we use quick books
srvice was very helpful

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from Whitney & Gore Financial

Tuesday, November 8, 2016

Service was excellent!

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from BLADE EQUIPMENT INC

Tuesday, November 8, 2016

I'm back up and running on Sage Thank you

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from Accountable to You Inc

Monday, September 12, 2016

Very helpful in fixing the issue we were having.

1 of 2 people found this review helpful.

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from BTM Industrial

Wednesday, September 7, 2016

Love them! Always quick to answer any questions that I may have. I have been a client for the past 3 years. No issues that wasn't resolved with an email or a quick call in. Thank you! Carmen

2 of 3 people found this review helpful.

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from SNC construction

Tuesday, August 30, 2016

I have been using this service with over a year. I could not be happier with it. The technicians are very helpful, whenever i have problems.

Niall

1 of 1 people found this review helpful.

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from Cimcon LLC

Tuesday, August 30, 2016

Great customer service!

1 of 2 people found this review helpful.

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from Kenstruct Ltd.

Tuesday, August 30, 2016

Been using the ace quick books server for a month now. Has changed how I work...where I work. The customer service is what sets this apart from anything else out there. Outstanding!

1 of 1 people found this review helpful.

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from Alliances Management

Friday, August 26, 2016

Great job RTCS! Thank you for your help always - fast, professional, and reliable.

1 of 1 people found this review helpful.

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from Moore

Friday, August 26, 2016

Very Helpful!

1 of 1 people found this review helpful.

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from Voltaic Systems

Monday, August 22, 2016

It has been long time we are using hosting services from Ace Cloud Hosting. And as per our experience this company has expertise in QuickBooks hosting, their support is awesome & knowledgeable.

1 of 1 people found this review helpful.

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from AS Consulting

Monday, August 22, 2016

Great technical support, excellent service.

1 of 1 people found this review helpful.

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from Tass Travel Agency Support Services

Monday, August 22, 2016

Needed to transfer my data onto New Computer.
It was seamless and fast,

Chaitanya was amazing and very helpful.

Any time I have contacted them they are great

1 of 1 people found this review helpful.

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from Performance Powder Coating

Friday, August 19, 2016

Thanks for your help, the service was great and my system is working great!

1 of 1 people found this review helpful.

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from Greatstone

Thursday, August 18, 2016

They solved the problem, though it took a really long time. They do answer the query quickly.

1 of 1 people found this review helpful.

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from Limat Graphics inc

Wednesday, August 17, 2016

They are very good.
They quickly have helped me in every challenge I encounter ( self-inflected mostly).
I am very happy the are my service provider and highly recommend them

1 of 1 people found this review helpful.

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from BRAND commercial SERVICES

Wednesday, August 17, 2016

Vivek was very helpful with all the pertinent information need to connect me with QuickBooks.

1 of 1 people found this review helpful.

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from The Rilington Group

Monday, August 15, 2016

Excellent Service. Great follow up. Stay with me until the item was resolved. I highly recommend their services.

0 of 1 people found this review helpful.

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from 1Badcat Bookkeeping

Monday, August 15, 2016

Since switching to Ace Cloud Hosting from another hosting company we have been very happy with the service and support offered. They are very professional and always address any issue promptly and completely.

0 of 1 people found this review helpful.

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from FGS Design

Friday, August 12, 2016

Great services, very professional

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from express logistics

Thursday, August 11, 2016

five star. all good.

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from Talcon, Ways, LLC

Thursday, August 11, 2016

Amazing and super fast service for my QB

0 of 1 people found this review helpful.

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from Wireless Direction

Wednesday, August 10, 2016

the service is excellent

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from Tramonte & Associates

Wednesday, August 10, 2016

The service from Abhi that I received was professional, courteous and fast! He helped me with no problem and resolved the issue promptly.

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from Brand Commercial Services

Tuesday, August 9, 2016

Awesome customer service for assisting me with downloading and operating QuickBooks.

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from Kenstruct Ltd.

Monday, August 8, 2016

I have tried to update to Intuit Enterprise a year ago and gave up after endless attempts to resolve issues and explaining over and over to different customer service reps the same issue. Ace Cloud Hosting accomplishes the same thing and their Customer Service is outstanding. Dealt with the same person and he went over and above to resolve and track me down to ensure everything was working as it should. Thank you!

1 of 2 people found this review helpful.

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from Mark Smith Plumbing

Friday, August 5, 2016

Excellent Service . Very knowledgeable about any question I have had and always able to resolve. Thank you.

1 of 2 people found this review helpful.

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from IDUSA

Friday, August 5, 2016

Quick response, great service, problem solving. it is a good experience and strongly recommend it.

1 of 2 people found this review helpful.

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from Aall & Company Ltd

Thursday, August 4, 2016

Always solve the problem. Always ready to help. never have to wait. Great service. We have been using them for a number of years and highly recommend them to anyone looking for cloud hosting services.

1 of 2 people found this review helpful.

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from Hilton Kennedy

Tuesday, August 2, 2016

Vivek was instrumental in helping us setup a new user using Quickbooks on our dedicated server!

1 of 3 people found this review helpful.

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from fatmongoose

Tuesday, August 2, 2016

Very helpful! Great experience using quickbooks on our server

1 of 3 people found this review helpful.

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from Pilgrim's Way Church

Monday, August 1, 2016

I was having trouble with Quickbooks on my church's remote server. I contacted Ace and the technician, Abhi, was very patient and helpful in resolving the issue. I am grateful for the service I was provided.

1 of 3 people found this review helpful.

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from Hilton Kennedy

Monday, August 1, 2016

I worked with Dharmendra to resolve several problems we were having. We received excellent customer service and his skills were greatly appreciated!!

1 of 3 people found this review helpful.

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from PeaceLoveMom

Wednesday, July 27, 2016

Excellent Service! We use quickbooks over the server and received prompt repair

1 of 3 people found this review helpful.

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from SK BEDS INC

Tuesday, July 26, 2016

Best online support for 24/7. Staff is very pleasant to work with. They go out of their way to help their clients. I will recommend with 100% confidence.

Kamal Butala

1 of 3 people found this review helpful.

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from Shopxmart LL/Champions Direct LLC

Tuesday, July 26, 2016

Thanks.. Great service and fast response. Very happy with the assistance.
Regards,
Ana Gorrocino

1 of 2 people found this review helpful.

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from Histria

Monday, July 25, 2016

I am with Ace Cloud Hosting for about 3 year now and this company is one of the very few that I can recommend. I am using cloud hosting for QuickBooks and few other utility applications. Ace Cloud Hosting services are reasonably priced and they have a very solid 24/7 support. So far, whatever issue I run into, they have had it solved within 24 hours. Honestly, I wish there are more companies like these guys. Highly recomended!

3 of 5 people found this review helpful.

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from Inter-State Artesian Well

Friday, July 22, 2016

No matter what problem I have these guys keep working until it's solved!

1 of 2 people found this review helpful.

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from Lwarenceville Tax Services

Friday, July 22, 2016

Excellent Service anytime. Can recommend to use the service.

0 of 2 people found this review helpful.

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from DrTaxGuy, LLC

Wednesday, July 20, 2016

We are happy with our service and quick response to any technical issues that we have. We use QuickBooks, Outlook, Proseries andmany other programs on the server.

1 of 2 people found this review helpful.

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from Loudmouth Golf

Wednesday, July 20, 2016

They are so helpful with our QuickBooks and Remote Desktop. They are very knowledgable with the products.

0 of 1 people found this review helpful.

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from Freeman and Son Fire Restoration

Tuesday, July 19, 2016

Real Time has always helped me with any problems I have had with our Quickbooks in a timely manner. All of our users have had a easy time accessing our accounts. They do a great job.

0 of 1 people found this review helpful.

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from Aall & Company Ltd

Tuesday, July 19, 2016

I have been working with Real Time Data Services for a number of years now and I find them always ready to assist with no delay. I use Quickbooks primarily on their server and they always resolve any issues I have immediately. I would recommend them to anyone who needs such a service. Thank you.

0 of 1 people found this review helpful.

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from Rangel Business Services Inc.

Tuesday, July 19, 2016

Excellent service. Very pleased with the attention given by your employee.

Thank

0 of 1 people found this review helpful.

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from Steve Peterson CPA

Monday, July 18, 2016

I have used Ace Cloud Hosting since January 2016. They did an great job for me this past tax season.
I am a Lacerte, Smartvault and Quickbooks 2015 user.

0 of 1 people found this review helpful.

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from Preferred CFO Solutions

Monday, July 18, 2016

Excellent job !! I called in and was on hold less than a minute. The support personnel was very polite and quick to resolve my issues. I could not be happier.

0 of 2 people found this review helpful.

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from Kalantry LLP

Monday, July 18, 2016

I am very happy with the services provided by Real Time Cloud Services. Their customer service has always proven to be knowledgeable and helpful.

0 of 1 people found this review helpful.

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from Emergn Limited

Monday, July 18, 2016

Thank you guys for your excellent service!

0 of 1 people found this review helpful.

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from Bay Area Fire & Safety, Inc.

Friday, July 15, 2016

I Love Ace Cloud Hosting! This product has made it possible for me to work and manage the financials for this company across the state. I have recommended it to several other companies and they love it as well! There customer support is always on top of everything!
Best Hosting Product Out there!!!

0 of 1 people found this review helpful.

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from Option Motor Cars

Thursday, July 14, 2016

Excellent service! Fast Support request!

1 of 2 people found this review helpful.

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from Toulmin Cabinetry & Design

Tuesday, July 12, 2016

Very quick response from online support staff. They quickly helped to resolve my issue.

1 of 2 people found this review helpful.

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from Theo Subs, Inc

Tuesday, July 12, 2016

Shubh was very helpful, very patient and his assistance was prompt and accurate.

0 of 1 people found this review helpful.

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from Nytec

Monday, July 11, 2016

I had a very good experience with service. My log in and access problem was resolved in a timely manner.

1 of 2 people found this review helpful.

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from The Fahrenheit Group

Monday, July 11, 2016

It is hard to understand the customer support representatives at times. Also, they didn't try to understand our QB set-up when they tried to charge us more than $2,000 to upgrade to QB Enterprise 2016. We were able to get it for free since we've already paid for QB and the upgrade is free.

Response from Ace Cloud Hosting:
12 July 2016 at 06:28

Hi Jennifer,
Thank you for the feedback and we regret the inconvenience caused. There seems to be a confusion regarding QuickBooks licensing. We have a very dedicated customer support team here to help you with QuickBooks hosting in every possible way. If you still have any issue with QuickBooks set-up, kindly feel free to contact us anytime.

We highly appreciate and value your time for the feedback as it will help us improve.

Support Team,
Ace Cloud Hosting

0 of 2 people found this review helpful.

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from All States Cremation

Monday, July 11, 2016

Great customer service. I had an issue and was able to get the issue resolved once talking to the proper people. Thank you!

0 of 2 people found this review helpful.

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from WebCPA.ca

Thursday, July 7, 2016

The best customer service you can rely on. A real person answered the phone every time when I called and problems were solved within few hours the latest, even some time provide solution at the same time. I would highly recommend.

0 of 1 people found this review helpful.

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from Landa & Associates

Thursday, July 7, 2016

Very professional and took care the problem fast

0 of 1 people found this review helpful.

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from Novasyte

Thursday, July 7, 2016

Had a very good experience, and all my needs were met.

0 of 1 people found this review helpful.

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from ALBA Designs, INC

Thursday, June 30, 2016

Excellent service. Very knowledgeable service tech.

Thanks you very much

1 of 2 people found this review helpful.

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from NP ROSS CPAS

Wednesday, June 29, 2016

We have used Ace Cloud Hosting for approximately 4 years now and have been provided very responsive support with 100% problem resolution!

0 of 1 people found this review helpful.

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from CleApparel

Wednesday, June 29, 2016

excellent cust service and promptly

0 of 1 people found this review helpful.

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from Alliances Management

Monday, June 27, 2016

RTCS support was really quick to assist and help with my request. Keep up the good work Chaintanya!

0 of 1 people found this review helpful.

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from Central Ga Financial

Monday, June 27, 2016

Very responsive team! They added my users and licenses very promply and their response to my user permissions request was almost instant!

Great to work with - highly recommend them! Amit is great!

0 of 1 people found this review helpful.

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from Sigma Capital

Monday, June 27, 2016

Very fast and helpful. Thank you!

0 of 1 people found this review helpful.

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from Comprehensive Sleep

Friday, June 24, 2016

Very helpful and patient!

0 of 1 people found this review helpful.

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from computer accounting consultants

Thursday, June 23, 2016

All I can say is wow to the help and support I have received. Everyone at the company has been very responsive and understanding and indulgent with all of my questions and concerns. They had made it sooo easy to become a cloud hosting person. This is the best.

0 of 1 people found this review helpful.

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from Lead Staffing

Wednesday, June 22, 2016

ACE Cloud is very helpful in solving all server issues. Always very helpful and polite. Always solves our problems!

0 of 1 people found this review helpful.

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from WineWise

Tuesday, June 21, 2016

great customer service

0 of 1 people found this review helpful.

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from LR Robinson CPA

Monday, June 20, 2016

Excellent support. Any issues are resolved promptly.

0 of 1 people found this review helpful.

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from RAF

Friday, June 17, 2016

Great service and prompt customer service on our QB hosting account.

0 of 1 people found this review helpful.

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from Cornerstone Certified Public Accounting

Thursday, June 16, 2016

Excellent customer and technical service.

0 of 1 people found this review helpful.

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Wednesday, June 15, 2016

The technical support was very helpful. They were nice, to the point, and clearly understood. Thanks!!

0 of 1 people found this review helpful.

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from Artomatic Inc.

Wednesday, June 15, 2016

Real Time Data customer service has consistently answered promptly, solved problems quickly & generally helped us avoid data problems. Thank you.

0 of 1 people found this review helpful.

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from Go Ye Village, Inc.

Wednesday, June 15, 2016

Only 30 minutes before the cut-off, and we needed to update the configuration file for payroll! Would we make it? Could ACE CLOUD HOSTING make it?

The Tech Support Department quickly understood the nature of the problem, and how to fix it!

With 6 minutes to go, we were able to complete the setup and the IT department and the employees were especially excited too!

Thank-you ACE for a job well done!

0 of 1 people found this review helpful.

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from Brand Commercial Services

Tuesday, June 14, 2016

Great help and very patient - THANK YOU!

0 of 1 people found this review helpful.

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from Suggula & Associates LLC

Tuesday, June 14, 2016

Excellent customer service, quick response to issues. highly recommended.

0 of 1 people found this review helpful.

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from Lead Staffing

Friday, June 10, 2016

Very good at troubleshooting my computer issue. Was able to resolve it in a very timely manner. Great customer service.

0 of 1 people found this review helpful.

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from Coscina Brothers Coffee Company

Friday, June 10, 2016

Support was extremely helpful and we quickly corrected my errors in re-installing the system to my computer. This is not the first time I have contacted support services and have always received excellent, knowledgeable and friendly service.


0 of 1 people found this review helpful.

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from Foster Development Inc

Monday, June 6, 2016

Very attentive and responded quickly to my request. They did everything possible to address my problem and helped map the drives and transfer files for me. As usual support worked very well. I have no complaints. Thanks you.

0 of 1 people found this review helpful.

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from Nabco Entrances

Wednesday, June 1, 2016

Quick response via chat!

0 of 1 people found this review helpful.

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from Global

Wednesday, June 1, 2016

Very good service, outstanding tech support. Easy to use.

0 of 1 people found this review helpful.

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from Rocky Mountain Biological Lab

Tuesday, May 24, 2016

Real Time has supplied us with the best customer support of any business i have worked with- and that is of hundreds of businesses we deal with. They are incredibly helpful and have always been able to solve all problems that have come up over many years of service. I HIGHLY recommend them. Best support ever.

2 of 3 people found this review helpful.

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from fullcirclehome

Tuesday, May 24, 2016

they help me solve my QB problem very fast and attitude is very warm and good

0 of 1 people found this review helpful.

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from Plastair

Monday, May 23, 2016

Great service thanks!

0 of 1 people found this review helpful.

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Wednesday, May 18, 2016

Owning a CPA firm requires me to maintain a number of accounting applications and their requirements keep varying during and after the tax season. Ease of scalability with the plans of Ace fits best for my needs. The thing that I liked most about them is their support. I simply call them and they do all the changes with plans as per my demands. They do not force the sale or try to misguide me. Often the solution was delivered over live chat. Great job Acecloud.

1 of 2 people found this review helpful.

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from GA, Inc.

Monday, April 18, 2016

I was having issues with my QB file and a representative called me right away and was able to resolve the issue on a timely basis. I am very satisfied with the quality of their service and the quick response.

0 of 1 people found this review helpful.

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from Orange Tree

Wednesday, April 13, 2016

Ace Cloud Hosting is good with hosting and support. I am using their hosting services for different software for accounting including Drake, ATX, QuickBooks, etc. Their plans are cost effective and even the quality of service is fine. Though they offer hosting service for all types of application, their expertise is limited to accounting. That might be their only limitation.

0 of 1 people found this review helpful.

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Monday, March 14, 2016

I have been using QB for quite some time now. And I have gathered through my experiences that one should choose the hosting party very sincerely. Because they are the ones who remain stuck with you later. Ace Cloud Hosting has done well enough, as much as I can say as a user. I had switched to them after using another hosting provider. And it been almost two years now. Except few instances when the server was down. Their customer support is just great.

2 of 3 people found this review helpful.

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from RM Constr.

Monday, February 29, 2016

Customer support is the factor for which I will always stay with Ace Cloud Hosting. I have used a couple of different service providers before Ace Cloud Hosting and being technically feeble, I could not get comfortable with the cloud. So, I had to opt for a provider that can offer the convenience with the support. Ace Cloud Hosting is certainly the best of them all. I never found myself waiting for the call to be answered, the support staff is polite and most importantly, resolves my issues effectively. They have been impressing ever since my trial period.
Now more than 2 years with them, my issues are lesser in number but their support abilities still keep getting better.

3 of 4 people found this review helpful.

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Monday, February 8, 2016

I am using the hosting services of Ace Cloud Hosting for QB Pro, Lacerate 2012-15, and MS Office Standard for a fluctuating number of users. Right from pricing to support, Ace has been thoroughly satisfying for all the applications. It’s not just me, but all the users working with me find ACH’s work appreciable.

6 of 8 people found this review helpful.

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Tuesday, October 27, 2015

These guys are amazing with their services. Downtime was my concern while choosing cloud services, but Ace Cloud Hosting has justified that my decision of choosing them. It has been some years since I am hosting my QuickBooks on their servers and I am yet to face any downtime issue. I have even switched the plans for a greater number of users during the tax seasons. Their effectiveness in delivering that was pretty impressive as well.

There have been occasions when I had some issues with the printing, but support staff was able to help me with that. I believe that’s acceptable with the technical stuff. The best part is that I never had to wait for the tech support- even during the rush hours. What more can I ask for?

4 of 5 people found this review helpful.

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from Dowd Plumbing LLC

Friday, September 25, 2015

I have been using QuickBooks Desktop for 5 years and can’t imagine my company running without it. Was a user at other company and their service was satisfactory for the first year. However in the next year it was horrible. The servers were always going down and the support staff was really unhelpful. They just put me on hold saying their technicians are looking into the problem. A colleague told me to switch to Ace Cloud which I did. The setting up and migration of my data was smooth and quick. Even after that they have been really helpful and all the problems that come up are solved instantaneously.

The servers run well with hardly any downtime. Excellent service and excellent support. Now that it’s been 6 months with them I only hope that they maintain their quality of service in future also.

2 of 3 people found this review helpful.

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Monday, September 7, 2015

Hi, I chose AceCloudHosting for QuickBooks hosting almost a year ago and I have to admit that I’m really impressed with their services. The setup was pretty fast, which was initiated right after the payment. There have been uptime issues at times. They promised a 99.9% and I think they are just able to maintain that. Support service is more than satisfactory and support guys have always been polite and friendly. Recently I hired a couple of new staff members and they weren’t all that comfortable with hosted QuickBooks. I will commend Ace Cloud’s support guys for guiding them pretty well and being patient with them.

As a customer, I’m more than satisfied with their service. I hope they continue this service quality in future also.

1 of 3 people found this review helpful.

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from Wrotslavsky & Associates

Friday, August 14, 2015

The thing that I like most about guys at Ace is they keep things simple and straight. The support person who assisted me was concerned about my requirements. Though he gave me some suggestions with the plan, but he did not force me for upsell.

Right from that moment, Ace Cloud has kept adding more to the positive impression. I have hardly faced any issue related with installation, setup, and rest of technical operations. Maybe some minutes of downtime in a year.

It’s been close to a year since I have been using their services and the only reason for which I had to contact them after the installation was for increasing the users. They did good job even then. It is sometimes surprising that they are continuously able to maintain pretty quick response time.

1 of 2 people found this review helpful.

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from Carvill & Company

Thursday, July 2, 2015

It’s been more than 2 years since AceCloudHosting has been hosting QuickBooks for me and I believe that is good enough time to judge a service.
Mostly, they have been a little lower with up time than what they promise. But their support guys have supported during the days when I was not well-versed with using QuickBooks, so I don’t mind the issue with up time. I have even faced issues with some add-ons sometimes, which can be very frustrating and annoying. Again their technical support has been able to rescue. They are able to fix the things up pretty quickly, which is impressive. So, their service is a mix of some good and some bad.

I would not say that they are offering some exceptional services, but they are not bad enough think of other option. Technically, their service may offer some rough patches, which I believe is unavoidable with such services. But their approach always sounds customer-friendly, literally. So, I am going to stay with them for some good time.

4 of 5 people found this review helpful.

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from CroweMacKay LLP

Thursday, May 14, 2015

Almost a week ago, I was not able to access to any service offered by Ace Cloud Hosting. On contacting the customer support, I was informed that services are under some upgrading and it was expected to take another hour for services to reinstate. I was furious to hear this as I had to work on some files urgently. Though I was very rude, the customer support behaved pleasantly. They also suggested me to work offline on the files available in backup till the online services get back in action.

Thankfully, the backup they provided was recent and I was able to get the job done well in time. I understand that upgrading actions are unavoidable for such services and Ace Cloud Hosting did the job considerably well. Only lacking I feel is that you guys should have informed me earlier that services will be down during those duration.

3 of 4 people found this review helpful.

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from SMT & Associates

Friday, April 10, 2015

They are flawless and perfect with their sales ability. I was convinced that Ace Cloud Hosting is the best possible option for me but things did not last that way for long. Setup was initiated and completed in moment after payment. But soon I faced connectivity issues with their service and support team had to get the things repaired. Their up-time issue is usually fine but sometimes turns slow. While working on some urgent needs, this issue seems unbearable.

Their overall services are fine enough. I might be criticizing them more because of the high expectations they had set during the sale, but they have not been able lived up to them.

7 of 9 people found this review helpful.

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from GHR Accounting Group

Thursday, April 2, 2015

I switched to Ace Cloud Hosting, because my previous hosting solution was not providing quality support services. It has been more than 3 months with Ace Cloud Hosting and I am now comfortable using it. However, initial phase with them was not very pleasant and I faced some issues during installation and setup. Sometimes, even minute changes in configuration were causing issues.
To be honest, that could well be because I was well adapted to the previous service that I was using. Thankfully, technical support of Ace Cloud Hosting did a more than fine job in assisted well.
I appreciate their efficiency. But more than that it was their friendliness because of which I did not switched back to my previous service. Of late, I am able to use this service finely and for most reasons I would recommend using this service.

4 of 6 people found this review helpful.

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from Johnson & Company, P.C. Michigan

Sunday, March 1, 2015

I have been using Ace services for about a year now. Their constant effort to satisfy clients is commendable. They provide you with tailor-made plans that suit your needs.

I got in touch with AceCloudHosting last summer and was pleased with the pricing they offered me. I took my time and opted for the starter plan, just to scrutinize the services. I was satisfied with their responsiveness and tech support and took the 1-year subscription. They always keep me updated with all the latest updates of the servers and other heavy applications that I use.

However, there are some minor issues that keep coming up. Server updates that are usually done on Sundays, slows down the business process a bit. If they can also change the schedule of updating windows, that would be really helpful. Printing documents becomes a hectic task sometimes, unless Uniprint software is not installed on the server.

Above all the working pattern of Ace Cloud Hosting is satisfactory.

2 of 4 people found this review helpful.

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from Carmel Vision Inc.

Wednesday, February 18, 2015

Am taking QuickBooks hosting services from Ace from almost 1 year now. There were some server downtime issues initially. Unresolved issues for many days were also a matter of concern for my company. I tried to get in touch with the technical staff and was assured of better performance but nothing much changed.

However, now they seem to have improved in those terms. Last week they delivered our 3 servers within 45 minutes.

I would still suggest this company for hosting purpose because they still have something better than the others. Their customer service has improved a lot and is professional in handling queries. The security of your private data is dealt with excellence. Login issues are very minimal and the remote access of applications works fine. There is nothing much that is alarming.

3 of 5 people found this review helpful.

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from Kemper CPA Group, LLP

Friday, January 30, 2015

I have a small firm and I have been using QuickBooks since 2012. I went into a lot of research for deciding as to who would be the best hosting provider for QuickBooks. Some were bad and some were good but in the end I rooted for AceCloudHosting. The main reason being that their pricing structure is fairly competitive and the way they treat their customer is very satisfying. Great tech support as well, all my issues and queries were promptly resolved.

There were some issues related to service interruption few days back..hope it wouldn’t happen again.

4 of 7 people found this review helpful.

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from Morris J. Cohen & CO. P.C.

Friday, January 16, 2015

I signed up for QuickBooks hosting last year with AceCloudHosting. Setup was performed instantly, right after the payment. I had no issue with their price and support; these guys are very good and responsive. But their servers or data centers are somewhat slow; they are not providing server uptime of 99.9%, as promised.
So, based on their service I have received overall positive experience and hope they would keep their promise of server uptime.

Response from Ace Cloud Hosting:
19 January 2015 at 23:11

Thank you for the feedback Kevin. We sincerely apologize for the issues faced by you. However, we have resolved the issue by getting new data centers. You are now sure to get 99.9% server uptime with us. To know more about out data centers, you can visit: http://www.acecloudhosting.com/data-centers/

9 of 13 people found this review helpful.

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This page was last updated 30 November 2016 13:25
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