Ace Cloud Hosting

Ace Cloud Hosting Support & Customer Service

How does our Technical Support team excel in serving our customers?

Our Technical Support team is the backbone of our customer service. They are more than just experts in their field – they are problem solvers and critical thinkers and always strive to deliver exceptional service. With a wealth of experience and expertise, our team is ready to help you navigate any issues that may arise with our products and services.

How do we ensure our customers receive personalized support?

At our company, we understand that each customer has unique needs and requirements. That's why our Technical Support team is trained to listen actively and address customer concerns in a personalized and empathetic way. Our team takes pride in understanding our customers' businesses, so we can provide tailored solutions that work for them.

How do we make ourselves available to our customers?

We are committed to being there for our customers when they need us the most. We offer multiple support channels, including phone, live chat, and email. Our team is available 24/7 to ensure that you receive timely and efficient support, no matter what time zone you're in, even on weekends and public holidays. To provide the best geographical redundancy, we have partnered with SSAE-16 Tier 3+ and Tier-4 data centers in multiple locations like Phoenix, Chicago, Dallas, Houston, Tahoe, Reno, and Las Vegas.

How do we overcome language barriers to support our global customers?

We believe that language should never be a barrier to providing exceptional customer service. While our support is currently only available in English, we are constantly exploring ways to expand our services to other languages. We are committed to ensuring that all our customers feel heard and understood, no matter where they are.

Ace Cloud Hosting Pricing

Ace Cloud Pricing

We have a wide array of services wherein every solution is tailored to user needs.

• QuickBooks offers a range of pricing plans tailored to user needs, with the lowest plan starting at $34 per user per month.

• The Virtual Desktop service provides customized pricing plans, with the most affordable plan starting at $30 per user per month.

• Managed security solutions are available at various pricing tiers, with plans starting from a competitive rate.

• Our public cloud services are designed to cater to various user needs, and we offer different pricing plans for each service at a starting price of $450 per month. Whether you need storage, computing power, or other resources, we have a plan with the option to scale up or down based on user requirements.

• Private cloud is available at a starting price of just $300 per node per month, with flexible pricing options for scaling up as needed.

We offer monthly, quarterly, and annual subscriptions on our plans.

Ace Cloud Hosting Free Trial Information

We understand selecting the right cloud hosting provider can be a challenging process. That's why we are pleased to offer a 7-DAY FREE TRIAL for QuickBooks and 15 days for Virtual Desktops to assist customers in making an informed decision. Our free trial allows customers to experience our cloud solution's performance, speed, and reliability firsthand, giving them the confidence to choose the solution that best meets their needs. Contact us today to take advantage of our free trial and discover how our cloud hosting can benefit your business.

Ace Cloud Hosting Product Details

Our vast portfolio of services has proven helpful for users from various industries, including IT, Accountancy, Finance, BPO, Education, and more. Headquartered in Florida, United States, we have over 30,000+ users across more than 40 countries.

We specialize in the following:

QuickBooks Hosting

• QuickBooks Enterprise

• QuickBooks POS

• QuickBooks Pro

• QuickBooks Premier

• QuickBooks Accountant

• QuickBooks Canada

• QuickBooks Dedicated Server

Sage Application Hosting

• Sage 50

• Sage 100 ERP

• Sage 300 ERP

• Sage 500 ERP

• Sage 100 Contractor

• Sage 300 CRE

• Sage Business Works

• Sage HRMS

• Sage CRM

Tax Software Hosting

• Drake Tax Software

• Lacerte Software

• ProSeries Tax Software

• ATX Software

• ProSystem Fx Tax

• UltraTax Software

• TaxAct Software

• TaxWise Software

Virtualization & Managed Desktop

• VDI Solutions

• Desktop As A Service

• Workspace As A Service

• Linux Virtual Desktop

• Remote Desktop Services

• Hosted Virtual Desktop

• Managed Citrix Desktops

• GPU As A Service

• Cloud Desktop

• End User Computing

• Windows Virtual Desktop

• Windows 365

Public Cloud Solutions

• Compute

• Network

• Cloud Storage

• Cloud GPU

• Firewall As A Service

• Database As A Service

• Client Access License (CAL)

• Network Load Balancer

• CPU Intensive

• Ram Intensive

• Block Storage

• Object Storage

Managed Security

• Managed Endpoint Security

• Managed SIEM (Security Information And Event Management)

• Managed EDR (Endpoint Detection Response)

• Managed Network Security

• Managed Email Security

• Managed DNS Filtering Solutions

• Managed Vulnerability Assessment

Countries Ace Cloud Hosting Services Available In

Our partnership with SSAE-16 Tier 3+ and Tier-4 data centers in multiple locations enables us to provide our customers with reliable services and robust data security across the globe. These data centers are equipped with state-of-the-art infrastructure, advanced cooling systems, redundant power supplies, and backup generators to ensure maximum uptime and minimal disruptions.

Furthermore, our data centers adhere to strict security standards, including regular audits and assessments, to protect our customers' sensitive data from unauthorized access, theft, and other security breaches. We utilize advanced encryption technologies and implement multi-factor authentication to ensure the confidentiality and integrity of our customer's data.