ADDR.COM was a reasonably good host for my website for about 10 years ... until, in late 2013, incessant technical problems appeared, reappeared and wouldn't go away. Incoming e-mail simply disappeared, or never arrived. My website was up, down, up, down, down, slow, up, etc. With about two exceptions, MANY of my attempted phone and e-mail complaints were answered by an "autoresponder" and ignored by real people. The exceptions? Five or six months (yes, months) after I sent 40 complaint messages, somebody at addr.com finally did reply via e-mail. He explained they had been busy, apologized for the delay, had no idea what my problem was, and suggested that I try again to contact them if I still needed assistance.
That poor excuse of an offer to help came WAY Too Late. Months earlier I had switched to a new web host (ARVIXE.COM).
Five months ago my 2-year prepaid "subscription" for ADDR.COM's services ran out. Obviously I did not renew for another 2-year term. Despite my complaints and messages saying to cancel my account, plus my refusal to pay any more, ADDR.COM's tunnel-vision "pay now or else" billing department continues to try to automatically charge my credit card. Thankfully, that credit account is no longer active or I'd be forced to repeatedly dispute unwelcome and unauthorized charges by ADDR.COM.
One more thing. As it turned out, I should have switched much sooner. ADDR.COM's "control panel" performs a few basic tasks, but other web hosts' control panels are FAR better.
MY RECOMMENDATION -- SKIP ADDR.COM, do NOT give them your credit card number, and go elsewhere for a website & e-mail host.