AIT

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AIT

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4.7

Out of 5 stars
(6 Reviews)

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AIT
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AIT Reviews

from Orchardside Yarn Shop

Monday, September 30, 2013

INITIALLY, my experience with the AIT Technical Support Team was completely unsatisfactory. It was as though no one I spoke with was really understanding what I was needing and not taking the time to truly listen in order to address the issues. Honestly, it was as though I was speaking one language and the tech support person was speaking another. This was INCREDIBLY frustrating. I spent roughly 5-6 weeks trying to get my new site back up after my previous site had been lost to the public domain. However, once connected with Byron Biggs, ALL CHANGED! Byron LISTENED, UNDERSTOOD and then ADDRESSED! He was patient, professional, friendly and incredibly knowledgeable, troubleshooting from every which way to get the problem resolved. STELLAR customer service! AIT should really look at how Byron handles customer service resolution issues and follow his lead. I was ready to take my domain elsewhere, but Byron saved the account and as long as I now can speak with him, I remain confident that any issues I have in the future can and will be resolved. My thanks to Byron Biggs! He's my hero, indeed!

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Monday, September 9, 2013

I have used AIT for about 15 years. I have found them to be responsive and professional. They are small enough to give me personalized responses and large enough to meet all my client's hosting needs. Would recommend.

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from danbailey.com

Wednesday, September 4, 2013

12 years in and about to renew for another. Some of their tools could be better but speed & reliability are great. The people there are what keep me loyal.

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from DIANO

Wednesday, September 4, 2013

I came to AIT with some specific requirements for my server. They reviewed my list and created the perfect machine at a very affordable price point.

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from Private use

Wednesday, September 4, 2013

From the start AIT's products and customer service has been top-notch. I have very few issues with performance. They even have been extremely flexible the few times that I have failed to pay my bills on time.

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Wednesday, September 4, 2013

AIT offers a wide range of hosting options that has given my business the ability to grow without breaking the bank. Their customer service is prompt and efficient making it easy for me to focus on my business without having to worry about the web infrastructure. I would recommend AIT equally to a Start-Up Business and an Enterprise Business as their staff and engineers have the technical ability to support any kind of client.

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This page was last updated 06 May 2015 07:14
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