Avangate

6 Reviews | Review this company

Avangate

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www.avangate.com

2.8

Out of 5 stars.
(6 Reviews)

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Avangate Reviews

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The most helpful positive review

3 of 3 people found the following review helpful

Linda from Web Development

Monday, December 10, 2012

Avangate responded to my inquiries swiftly and professionally. They networked well with me despite the international nature of our business. I would recommend them to others!

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The most helpful negative review

1 of 1 people found the following review helpful

Monty R

Friday, June 13, 2014

I purchased a software product through Avangate. I was unable to download the software or get any support. I filed a protest with PayPal after Avangate was not very prompt or helpful in solving my problem. Avangate assured me I...

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#26990

Wednesday, November 26, 2014

no feedback to customer complaint, sending unasked for product,

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#16211

Friday, June 13, 2014

I purchased a software product through Avangate. I was unable to download the software or get any support. I filed a protest with PayPal after Avangate was not very prompt or helpful in solving my problem. Avangate assured me I could only receive my refund after letting PayPal know that we had resolved our differences. After I did that NO MORE RESPONSE FROM AVANGATE. It turns out that once you let PayPal know that the issue is resolved you cannot open it again. Avangate played me like a fiddle. Avoid this company at all costs.

1 of 1 people found this review helpful.

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from Runup Solutions plc

#13795

Tuesday, May 6, 2014

Just over a year ago, for reasons which I can’t now recall, I changed my Antivirus supplier to BitDefender. Last month I went through the renewal process with BitDefender, which I found to be clunky and seriously over-complicated. I now find that this renewal was processed through Avangate, who have taken AU$160 in two invoices from my Paypal account for a product which should have cost around AU$60. When I tried to query this with Avangate, they said that this was not their problem and that I should contact BitDefender. I pointed out that since Avangate have taken my money, my contract is with them, but they refused to address this point and when I eventually asked for the contact details for their legal department, simply repeated their stock answer about contacting BitDefender. I have contacted BitDefender and, somewhat predictably, have received no reply at all. Think very carefully before doing business with either of these two companies.

1 of 1 people found this review helpful.

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from ANM

#4882

Thursday, January 10, 2013

An efficient and optimized way for doing my online business. This has helped me increase my revenues by catering to our customers well. The support for this product has also been remarkable. Would definitely recommend.

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#4595

Thursday, December 27, 2012

I love this service. The people there are also very nice and quick to answer any questions. I give this a big thumbs up and would purchase from the same company again.

2 of 2 people found this review helpful.

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from Web Development

#4218

Monday, December 10, 2012

Avangate responded to my inquiries swiftly and professionally. They networked well with me despite the international nature of our business. I would recommend them to others!

3 of 3 people found this review helpful.

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