The system never worked properly. Customer support never gave us an answer how to fix the problem, the technician they sent was baffled. I finally had to pay for an outside tech to come diagnose the problem. He said it was a slowdown with the broadview servers. Broadview would not admit it was their issue. We tried to cancel the non-working service and they gave usproblems and continued to bill us. They even threatened to bill us for over $8k. Do not make the move to Broadview!!!!! Trying to save a few pennies with them will cost your business $$$$$.