Sunday, July 15, 2018 #60540 Soubhi Arjah Easy to use, support was always there even when using the trial version. After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). Did you find this review helpful?
Tuesday, July 10, 2018 #60446 Verified Reviewer The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care Did you find this review helpful?
Tuesday, July 10, 2018 #60447 Alexandrea D. Pros: Help when I need it; and the system is very easy to use! I don't like reading instructions because I like figuring things out and when a software company supplies software that is intuitive enough that I don't have to read the instructions, I'm very happy. Overall: Ease of use to customize this product for our own business. It allows our users to be dispatched and tracked . Did you find this review helpful?
Tuesday, July 10, 2018 #60448 Pam P. Pros: The ease of use and the fantastic support. This program really is a one stop shop for our business. Instead of using several programs we can create and schedule jobs in no time at all. Overall: A definite time saver Did you find this review helpful?
Tuesday, July 10, 2018 #60449 Ana-Lisa W. We have been using this software for over 2 years now and we could not be happier. Very easy to use, keeping track of all our jobs and customers. Very friendly and responsive support Did you find this review helpful?
Tuesday, July 10, 2018 #60450 Nathan M. I use Call of Service on a daily bases and it works great for keeping every job on track and in order it is very easy to use. You can have multiple fields for use such as sales, services, installs, and so on. We love it. Did you find this review helpful?
Tuesday, July 10, 2018 #60451 Shana S. The software is extremely user friendly yet powerful and affordable. It helps us keep track and manage all our customers and our staff's jobs. Data can be exported very easily as well. Customer support is great too. Did you find this review helpful?
Tuesday, July 10, 2018 #60452 Constantin K. Great tool, easy to setup and use. Very effective product for scheduling needs. Mobile friendly. Did you find this review helpful?