The worse customer service I have ever received. Cayan didn't seem to care that we didn't receive equipement that we paid for or offer any support for their services. I was sent merchant id and access code to access information sent in emails and none of the codes worked. My calls were not returned for weeks, then when finally returned, I was told to email. Emails were not responded to any better. When I wanted to talk with a supervisor to voice my complaints, I was directed to the cancellation department, where I was told I will be emailed cancellation form. IF this comes through, it would be the best part of customer service so far. We never used account due to not having equipement or access, but were charged for the last 2 months. I would not recommend this company to anyone.