CharityEngine Reviews

Michael F

“Great Partners”

Pros: I have implemented CE at two non-profits. And utilized CE as our on-line partner for fundraising with great results. The ease of use, affordability and support services are the keys to this products growth. They are always adjusting the platform and implementing new discoveries - when they discover something that works for one fundraising client they share those across the platform. The growth and strength of this platform over the past 8 year has been amazing.

Cons: None to report, whenever there is an issue they have amazing response time and great customer support

Dana B.

“A True Partner”
Overall: I've worked at start ups and with more mature fundraising programs and the level of transparency I had into our business, especially payment processing is unmatched. The experience with Charity Engine felt more like a partnership than a vendor / client relationship and I believe this contributed to our overall success.

What I like most about this experience with Charity Engine software - flexibility. Charity Engine felt like a solution with plenty of functionality I could use right out of the box but that also incorporated features designed specifically to meet my program's needs. Later, with a smaller organization, I found my favorite thing about Charity Engine software - other than the cost (per contact record fee structure) was the intuitive interface that made it easy for a few people to manage events and peer to peer marketing/fundraising.

John C

“Great comprehensive solution!”

Pros: - Flexibility and ease of use - Robust functionality that facilitates/addresses all of our fundraising, marketing and donor management needs. - very responsive customer support

Cons: No complaints. This is a great, very cost effective solution.

Benjamin M

“Not just Donor Management”
Overall: The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits

Pros: For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market.

Cons: Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is...

Nick L

“A view from a non-profit Food Bank.”
Overall: As the donor database manager, I spend each and every day within CharityEngine. Processing donations, tracking pledges, building forms, event management, reporting and more. The overall experience I have had with CharityEngine is hands down some of the best. Each and every feature within CharityEngine continues to inspire individual growth within myself as the opportunities are endless.

Pros: The convenience, and ease of all fundraising streamlines comes within CharityEngine. From simple donation processing, to online forms, event registrations and individualize marketing tools, CharityEngine is the powerhouse software. CharityEngine continues to improve with each and every release bringing more and more improvements for continued growth in the fundraising segments. Managing our major gifts program through CharityEngine has allowed our gift officers to track opportunities, pledges and payments, reporting and all, in real-time.