Amazing, went on Live Support, left a message and they got back to be straight away. I asked why this was the case and I was told that the message states that they are still there just not on Live Chat as they have offline activities to manage aswell. The staff are polite, fast and very professional. I am still waiting after 2 days for a response from another company. Just glad ChickHost respond fast and ensure that everyone knows they are still around to help even when not online!