Cirrus Hosting

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Cirrus Hosting

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3.8

Out of 5 stars
(12 Reviews)

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Cirrus Hosting
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Cirrus Hosting Reviews

from Shaliz

Sunday, March 1, 2015

Maybe a good choice for people from Middle East (Owners are from IRAN)
but not for us in North America.
FUNNY: they are very small and only 5 in total , no head office (that is why there is no specific address only a picture that they call it head office)
No support no communication no any special offer
now I know when I change my hosting company ,, what a waist of money and headache they were.
no money back

2 of 9 people found this review helpful.

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from IDE

Tuesday, July 15, 2014

These people are completely useless, worst service ever complete rip-off. Had basic hosting it was slow then they told me I need VSP hosting. Their VSP the like hosting on a turtle that never moves. The only person that has any tech experience is James, everyone else I dealt with was pretty useless. STAY AWAY FROM THESE PEOPLE.

2 of 11 people found this review helpful.

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Tuesday, May 7, 2013

I really appreciate the help I get from tech support at Cirrus. It really is some of the best service of any tech company I've worked with! I will keep passing on the referral of Cirrus to those looking for excellent hosting.

8 of 11 people found this review helpful.

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Friday, March 1, 2013

My site has been hosted by Cirrus Tech for about 4 months now and I am pretty happy with the service. Very reliable connection and no server downtime so far along with a professional support makes me really happy with the service they are offering. The fact that my site is being hosted by a Canadian company was also another reason for me to use Cirrus Tech.

7 of 9 people found this review helpful.

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from Ardagh Family Dentistry

Monday, February 4, 2013

Our business has used Cirrus hosting for 1 year now. Their service to our office exceeds all of our expectations! Tech support is efficient, reliable, and they maintain a great level of efficient customer service! The staff I've dealt with directly have been very helpful, and have always remained professional. Any problems I have ever had with adding information to our site has been done efficiently. The gentleman I spoke to directly recently, were very polite and dealt with the issue at hand on a timely manner. For someone who isn't very computer savvy their tech support knows exactly what i'm talking about. Very impressive service!

5 of 7 people found this review helpful.

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Thursday, January 31, 2013

I had Cirrus Hosting services for past 13 years and for all the time they have supported my personal website and my business server exactly as I expected. The price is great and at the same time the professionalism of their staff helped me not to have any problem tickets left open. I just needed to elaborate the problem and they fixed it in the first call/ticket.

5 of 6 people found this review helpful.

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Tuesday, September 25, 2012

I'm sorry to say this but I used to be very happy with things but in the past year or so my experience has not been good. Recently, all my database connections were failing. My site uses 3 databases and they all failed one evening while I wasn't performing any work on my sites. Support said it was the fault of my scripts however these scripts had been working fine for 6 years. It didn't matter that I was right, Cirrus support staff refused to take my problem seriously and they spent a great deal of time and energy trying to prove it was my fault and not theirs. Well, after a 12 hour outage, it finally started working again. When I asked for an explanation about what went wrong, they claimed that they never did anything to fix the problem. Well after the exchange of a few more nasty emails, I asked them to close the ticket before we both said things we would regret. I've made up my mind to move my sites to a new company. Something has changed within this company in the past few month and it's certainly not for the better.

2 of 8 people found this review helpful.

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Thursday, September 13, 2012

Thanks for the help. Tech support helped me get my 'Coffee Cup FTP' connected to Cirrus again. For some reason, it seems that Cirrus wanted my password confirmed or updated or something. I 'changed' to the very same password and was then able to connect to Cirrus again.

5 of 5 people found this review helpful.

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Thursday, August 30, 2012

I tried Cirrus and I really hoped that they would be able to serve my sites. This was just not the case. I experienced so much down time and connection errors that it became impossible to stay.

I was restarting the server sometimes 5 or more times per day. I had database connection errors due to too many connections. Support attempted on multiple occasions to resolve the issue, and for a short time (about 3-4 weeks) they did.

Then the servers went down for Cirrus upgrades and all my sites went down with them. On this upgrade customers had about 6 hours notice. Once again all the sites slowed to a crawl and the connection errors began to happen again.

On the main site I was running which was providing me with income, the traffic fell so low that my profit fell from $900 month to $60-$90 per month. The site was pulling $900 from traffic on a shared host, I was on the vps recommend by Cirrus sales based on the traffic figures I provided when I was originally switching.

Long story short, I have moved my sites and I am once again experiencing excellent site growth and lightning fast response.

My opinion of Cirrus is there is someone in hardware service that does not know their job and is going to drag the whole company down with them. The only good thing was the setup was fast.

I could go on and on about all the bad points. Research before you buy, I didn't do enough and I was burnt for far too long hoping they could solve the problems and I was being convinced by their support department that it was one of my sites. (Nothing has changed on the site and it's running super fast at the new company I am using)

Cirrus - figure out who is setting up/running and maintaining your servers that really does not know the job or many of your clients are going to leave just as I have.

I will never go back and I hate that I was not able to stay because I was very happy that they were a Canadian company.

1 of 7 people found this review helpful.

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Thursday, August 9, 2012

Greate vps hosting. If you want to run a vps this is the place to go, they have plesk to simplify it or you can use IIS manager.

5 of 5 people found this review helpful.

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Wednesday, August 1, 2012

Pretty stable platform, knowledgeable support and really fast servers.

5 of 6 people found this review helpful.

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Friday, July 6, 2012

Easy administration interface (Plesk). I appreciate that they're Canadian - I don't want to use a host in the USA. However the FAQs for support issues are a little clunky and not structured in a way that I could find things easily.

3 of 3 people found this review helpful.

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This page was last updated 27 February 2015 10:28
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