So, where do you begin?
I started out hosting my own websites "back in the day", mid nineties I think. At the time it was quite difficult to get a small hosting package with Shell or Root access so I went with one of the new Startups. Because this Startup company was supported by like minded people it grew and flourished to become a "Big Internet Hosting Provider" and that is when it all started to go wrong. I became a number and not a customer. Then followed the Disaster Years where I ricocheted from one disastrous hosting company to another. Same tired old story, incompetent Tech support, Crap servers and arrogant billing departments.
One day, someone decided that I had been tortured enough and felt pity for me. "Cloud Web" they whispered, go sign up with Cloud Web.
So I did. And I have never looked back. Hell will freeze over before I move elsewhere. No amount of inducement will get me to move. I get 24/7 support, people who know who I am and treat me like a customer. If you want cheap and cheerful perhaps you would be better served elsewhere.
If you want Tech Support who actually know what they are doing, really fast servers, a pricing plan you can actually understand and above all - Reliability. There is nowhere else to go in my opinion.
A first class company with one of the loveliest people in the world in the Billing department.