CodeGuard

(2) Low.
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CodeGuard

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CodeGuard Reviews

1.0

Out of 5 stars
(2 Reviews)

Low.

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CodeGuard
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from Live Nation Artist Management

Sunday, October 1, 2017

I have CodeGuard, we've had it for years. Yesterday was the first time I've ever needed to use this service. WASTE OF TIME AND MONEY! In restoring a backup, I received an error. Hostgator was not able to help and directed me to CodeGuard's customer service. Are you ready for this one? Their customer service is an answering service! Yup, you heard that right, an answering service. They can't help at all. They can pass a message onto CodeGuard to get back to you on your issue with no estimated timeline to expect a response. Two days later, and two phone calls and STILL no reply from CodeGuard! On my last call, I asked the answering service when I could expect a response. They said they couldn't give a time frame. I was shocked! I asked if it could be as long as a week or a month before anyone got back to me, she said she couldn't say.

DON'T WASTE YOUR MONEY OR YOUR TIME ON THIS RIDICULOUS SERVICE BECAUSE IT SEEMS THEY ACTUALLY DON'T PROVIDE A SERVICE AT ALL!

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from Dancesoft

Wednesday, January 27, 2016

Warning! CodeGuard are crooks. I signed up for their 14 day free trial to try it out and canceled after a week because I couldn't get it to work. They said I will still be charged after the 14 days for a full year $374 since they claim cancellation only applies after one year. Avoid this company!

4 of 4 people found this review helpful.

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This page was last updated 29 September 2017 11:00