Commence

Commence

Serchen Index

80.00
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What is Commence?

Commence Corporation offers several compelling reasons to select them as your partner for Customer Relationship Management software and price is just one of them. Starting at just $12 per user per month you get a comprehensive solution for managing customer relationships, leads and your sales pipeline but there is much more than that.

  1. The company offers a robust solution that rivals enterprise level products at a fraction of the cost. In addition to the traditional contact management, sales and lead management applications provided by the majority of CRM software solutions, Commence CRM offers a Marketing Campaign Management, a Help Desk Ticketing system with a Knowledge base, FAQ and internet based Customer Portal, a Document Library, integrated E-mail, Analytical Reporting and a fully integrated Project Management system. Very few CRM solutions that serve the small to mid-size market sector offer this level of functionality. The product is also modular in design which means you can pick and choose only the functionality you require for your business and add additional functionality at any time.

  2. Commence has a staff of highly experienced personnel that provide Commence customers with best practices and services for Marketing Campaign Management, Lead Management, Sales Opportunity Management and Customer Support. The company offers consulting services such as assistance with creating a Sales Enablement and Marketing Enablement program for improving sales execution and customer service. Commence also offers digital marketing services such as content creation and distribution on social sites. Most competitive solutions do not have an experienced support team in place to provide this level of service.

  3. Commence has been providing business software to the small and mid-size community for more than two decades, has several thousand users around the world and has built a reputation for quality products and world class customer service. Customer reviews are excellent.

Commence CRM is idea for businesses that require more functionality then is provided by low cost CRM programs but without the cost and complexity of higher end solutions.

Commence Key Features

Account Rating and Color Coding

Lead Ranking and Scoring

Built in Organization Chart

Extensive Reporting

Marketing, Ticketing & Project Mgt

Sales Opportunity Tracking

Customer Ticketing, Knowedgebase and FAQ

Web based customer portal

Project Management

E-mail integration

What is Commence?


Countries Commence Services Available In

Holland France Germany England Ireland Canada Australia Romania Finland Mexico


Commence Support & Customer Service

Team of Support Professionals in several locations around the world On line videos Telephone and e-mail support Automated Knowledgebase Live Chat


Commence Product Details

Commence offers comprehensive functionality that rivals enterprise level solutions costing much more, includes sales opportunity management, lead management, marketing, project management, help desk ticketing with customer portal and more... Commence also provides lead generation services via bulk e-mail programs and is fully integrated with the products marketing application. Starts at just $12 per user per month.


Commence Free Trial Information

www.commence.com click on free trial


Commence Pricing

Starts at $12 USD per user - with an annual subscription.


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Commence Reviews

4.9

Excellent!

41 Reviews

Last reviewed on
20 September 2023

What do you think?

Help other software buyers make informed decisions.

Thursday, September 21, 2023

We provide lead generation services and have teamed up with Commence to use Commence CRM as a vehicle to store, rank and manage new leads that we generate for our customers. The Commence CRM product is functionality robust, flexible and easy to use. We use it for managing customers, contacts, leads, sales, note and history and e-mail integration. Our customers pretty much use it the same way. We are very pleased with the CRM product and the business relationship we have built with Commence Corporation.

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Wednesday, July 5, 2023

My Law Firm has been using Commence CRM for many years, and we love it! I often tell people it's my "right arm." We use it for case management, shared calendar, address and phone book, to-do list, and as a tool for managing our customer relationships. It's a very powerful relational database with none of the hassles which come with "normal" database programs. Over the years I've come to love how easy it is to use. Adding fields, adjusting reports, modifying screen displays, and connecting categories of data require virtually no effort. Another thing we appreciate is how rock-solid the underlying code is: we never lost any data and feel very confident that we never will. Finally, though we rarely needed it, we always get great customer support and personal attention from all the staff at Commence. We highly recommend the company.

2 of 2 people found this review helpful.
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Wednesday, May 17, 2023

Commence CRM is an excellent easy to use CRM tool that has helped us to capture and manage customer profiles, properly manage new leads, and put a structure around our sales process. The company support has been great. That’s it.

Response from Commence:
05 July 2023 at 09:03

Thank you for your review. We are certainly pleased that you have realized substantial value from our product and services.

2 of 2 people found this review helpful.
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Monday, February 27, 2023

We selected Commence for our CRM system. We love the product's functionality and customizability and the Commence team was top-notch when it comes to customer service. They listened to our needs and helped us tailor the database to our specific requirements. They worked with our IT team and were diligent in their work to ensure a successful implementation. We appreciated their honesty and professionalism. They exceeded our expectations.





Annette Dosier

Local 510/District Council 36 IUPAT

1 of 1 people found this review helpful.
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Thursday, September 22, 2022

This past year we have made substantial strides in using Commence CRM to improve our internal business processes and manage customer data. The key however wasn’t just the products robust features and flexibility, but the extremely competent staff that Commence provided that were truly focused on addressing our needs. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them. We plan to utilized their integrated Lead Generation services by year end.

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Tuesday, May 10, 2022

This past year we have made substantial strides in using the Commence product to improve our internal business processes. The key however wasn't just the products robust features, but the extremely competent staff that Commence provided that were truly focused on our needs. I would like to thank Commence Corporation for the excellent support we have received. We have been delighted to work with them.

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Tuesday, October 19, 2021

We needed a CRM solution that could track leads, sales and service tickets, generate e-mail marketing campaigns and provide extensive reporting. Commence CRM has delivered. The product is robust, flexible and the support staff has been exceptional.

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Monday, June 28, 2021

Commence CRM provides a unique combination of power and ease of use. It offers more functionality then competitive products at its price point and can be easily tailored to meet unique business requirements. Customer support has been excellent. We highly recommend the product and the company.

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Wednesday, June 23, 2021

Commence CRM is an excellent product coupled with a team of highly experienced sales, marketing and service professionals that have helped us get the maximum value from their software. I have worked with the company’s CEO who is one of the most knowledgeable professionals in the CRM market. Highly recommend.

2 of 2 people found this review helpful.
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Wednesday, October 21, 2020

A very intuitive user interface makes Commence CRM a breeze to use yet the product offers very strong functionality and can be easily modified by the system administrator. The customer service has been excellent. The Commence staff ensured that we got the system set up the way we needed it and they are immediately available by telephone if you need assistance. Very pleased with the product and service.

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