We chose ComplianceQuest to address our ISO 9000 compliance and Continuous Improvement needs. Our criteria was that the software should be cloud based, address the ISO 9000 requirements well, easy to implement, accessible from anywhere and also from any device. I must say that after looking at over 20 different QMS platforms, CQ provided the best value for money. CQ is the only platform in the market place that has a strong mobile strategy and this allows our field sales, services teams to be connected to our QMS initiative with little to no effort.
We chose to implement CQ’s Nonconformance Management, CAPA Management, Document Management and Related Training, Audit and Supplier Management. My management was truly impressed with the speed at which we got the implementation finished and also how easy it was to use the solution. I have used competing platforms in the past, CQ has been by-far the easiest and cheapest in the market place. Customer service is by far the best. They are there for me. To be honest, I have not had any technical support issues, but they were eager to help me through the implementation and the nice thing is that they never nickelled and dimed me when it came to implementation cost.
Thanks to my boss for introducing me to this company. I started being a doubter and CQ staff has made me a believer out of them.