ConnectFirst

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ConnectFirst

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About ConnectFirst

Connect First Inc. was founded in 2004 and is a privately held company based in Boulder, Colorado. Geoff Mina and Richard Manulkin founded Connect First as a way to revolutionize the contact center industry around the primary mission of providing exceptional customer experiences. Those experiences are derived from a culture of integrity, passion, transparency and communication coupled with world-class, mature telecommunications software that is stable and effective. Today we have over 500 clients worldwide and boast a 97% customer retention rate and zero complaints three years in a row.

ConnectFirst Key Features

  • Drag and Drop IVR Studio
  • Customizable Reporting Studio
  • Automatic Call Distributor (ACD)
  • Outbound Dialer
  • TCPA SAFE Mode
  • Cloud Routing (Call Routing)
  • Call Tracking Software
  • Real-Time Analytics

ConnectFirst Reviews

5.0

Out of 5 stars
(1 Review)

Excellent!

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ConnectFirst
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from Kimco Products

Tuesday, February 25, 2014

I tried Connect First for my companies call center. Our call center is very small, only six people. This software was excellent. Easy to use and expandable to manage more aspects than my intended use. It wasn't hard to set up but I did need someone with experience to help me.

5 of 5 people found this review helpful.

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This page was last updated 06 May 2015 07:13
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