ConnectFirst

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ConnectFirst

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About ConnectFirst

Connect First Inc. was founded in 2004 and is a privately held company based in Boulder, Colorado. Geoff Mina and Richard Manulkin founded Connect First as a way to revolutionize the contact center industry around the primary mission of providing exceptional customer experiences. Those experiences are derived from a culture of integrity, passion, transparency and communication coupled with world-class, mature telecommunications software that is stable and effective. Today we have over 500 clients worldwide and boast a 97% customer retention rate and zero complaints three years in a row.

Key Features

  • Drag and Drop IVR Studio
  • Customizable Reporting Studio
  • Automatic Call Distributor (ACD)
  • Outbound Dialer
  • TCPA SAFE Mode
  • Cloud Routing (Call Routing)
  • Call Tracking Software
  • Real-Time Analytics

ConnectFirst Screenshots

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This page was last updated 06 May 2015 07:13
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