Ease Central

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4.5

Out of 5 stars
(6 Reviews)

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Ease Central
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Ease Central Reviews

from Matrix Group Insurance Agency

Tuesday, June 14, 2016

We have been working with EaseCentral for a year now. It was a great decision to move. The customer service from EC team has been awesome. We moved because we needed a user friendly system. The old system we had was hard to navigate and also was difficult to maintain rates.

EC has a great Rate Library that makes it easy for us to build a new group in the system quickly. They do update the rates on that so it makes life much easier for us. We hope they will soon add a COBRA providers so the termination information can be sent to the COBRA admin quickly. We like the fact that they keep adding new features and the system capabilities are increasing every month.

Overall we have been very happy with EaseCentral.

1 of 1 people found this review helpful.

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from Marc Jacobson & Associates

Thursday, June 2, 2016

Marc Jacobson & Associates has been using EaseCentral for over 5 years. Our job is to make sure the financial security of our clients and their employees is set, and everything we do supports that, or we don’t do it. EaseCentral supports it! We have watched it metamorphosed into an incredible tool that we use with over 150 clients on a daily basis. Our clients and employees love it for the ease and accessibility nationwide. The team of engineers and staff are fantastic to work with and are constantly producing webinars and other tools. The customer service is outstanding! We are looking forward to the integration of the payroll platform and new features that come every quarter! Great product!

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from Allpointe Insurance Services

Wednesday, June 1, 2016

I think the most accurate rating here is 4.5 stars. I researched numerous alternatives to provide online benefits enrollment to Allpointe's clients, and EaseCentral was the most flexible and provided the best value. The half-star dock would be for the lack of full integration with payroll and other platforms. But I rounded up because every single month for the last year, EaseCentral has added and improved features to improve the experience for the broker, client admins and employees... with many more on the way. We have about 35 clients on the portal, and are adding more on a regular basis.

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from Ascension Benefits & Insurance Solutions

Thursday, May 26, 2016

We've worked with Ease Central since 9/2015. They have delivered exactly what was promised. The ability for our team to quickly install a case within a couple of days, VS months with other vendors has given us the edge to win cases immediately. We love the fact that we can customize the system on the fly rather than sending out a ticket and waiting for our CSR's from other company's to get to it when we arrive in their queues. When we've encountered issues or needed support, we not only got quick responses, but the EC team has even implemented changes that we recognized were needed for us and our fellow agents. This is the BEST bang for your buck that you will find. We can't speak highly enough of the Ease Central system and the team that supports it. I've even gotten calls from our support rep when she was in a taxi on her way home from the airport at 9pm. If that isn't good service, I don't know what is!

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from Burnham Benefits Insurance Services

Thursday, May 26, 2016

We've worked with Ease Central for nearly a year now and have nearly 40 clients using the platform. We've found it easy to set-up, and it's very easy for employees to use. Ease Central has done an excellent job of putting together a strong support team, and is consistently adding features and tools to make the system more comprehensive and easier to use. It doesn't do everything - integrations/feeds are still a work in process - but Ease Central is truly one of the easiest systems - and best values - one can offer clients

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from Pacific Advisors

Thursday, February 25, 2016

I have had EaseCentral for a couple of months and it is very broker intensive, with brokers doing most of the work. EaseCentral is not at all intuitive and necessitates hours of study, listening to videos and asking questions. I am currently try to do a look-back measurement period for ACA - so my client can do the necessary reporting and we are struggling with how to date the start of the measurement period in 2015. Just one of many issues. I must say that their support team is outstanding, at least in their efforts to resolve my many issues.

4 of 4 people found this review helpful.

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This page was last updated 13 June 2016 16:36
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