A couple of years ago I tried them. PHP was not recent enough, I was refused ftp connection and other stuff, so I left.
They (FatCow) told me to give them another chance a week ago. I went for it, got a new plan... they said they improved.
My plan was not set up within one day - I still have limitations (10 MB hdd space and 0.5 GB/month bandwidth) - the offer was all unlimited. Live chat and ticket submitted about this. Two days after, another chat, they told me a ticket takes 24-48 hours to solve (already passed 48 hours).
72 hours later, nothing. I ask for cancellation: "it will take two hours".
I ask again for cancellation after 3 hours: "it will take a few hours".
Almost 4 days from the beginning, my hosting is not set up, my account is not cancelled... what can one do?
Not recommended! A tech guy was also a sales support representative in live chat!