I have been a loyal Hostway a customer now for over 10 years. I have watched the company grow, and their website products continues to expand over the years. I am very pleased with all the services, including their telephone support, which I have had to use a few times. My website, to my knowledge has never gone down and the site control setting up alias e-mails and other products is very user-friendly and easy to navigate. I plan on continuing to use host ways web service and e-mail products for many years to come.