Hostway Services, Inc.

John Wayne

I am appalled by their customer service and incompetence. I paid Hostway to transfer two .PRO domains to their company and they listed the action as "pending" for a month. Multiple attempts at entering my transfer code and contacting customer service failed. The problem was that they were affiliated with the company I was transferring my domains from. Finally when the domains went dead I stayed on the phone with their tech support and billing for over 30 minutes just to find out that they could NOT transfer my domain due to their affiliation with DomainPeople. Of course there was no way I could know this. Then when I contacted DomainPeople and explained the issue they told me they would "fix" it for $125. Thanks so very much Hostway for costing me my domains and stealing my money without delivering a service. I would not recommend DomainPeople or Hostway for anyone at all. They are money grubbing incompetent and unprofessional.

KOROPOULIS NIKOLAOS from CALLISTAR GROUP

We have a co-operation with Hostway for over 7 years. We haven't thought not even one second to change a hosting provider as they are simply the best! They offered us several times flexible configurations with best prices. They have very good support and we have tested it even very late in nights! But the most important to us is that Hostway has a real human face. Even our company is in Europe we have an excellent co-operation and with most of Hostway's stuff, we are long distance friends. This is enough to understand the value of the company and his people!

Lee H Waronker from Waronker & Rosen, Inc

Our website was hosted by a single person and found our site down for an entire week, inclusive of our emails. A friend recommended Hostway and after speaking to them one time, I knew these were the professionals that could help. Within a few hours our email was up and running, I put off fixing the website as I did not have any time to commit. When I circled back to Hostway they told me I was already signed up to their website service and that even a newbie could have it up and going in a couple of hours. Every step of the way their support/customer service has been excellent. Wish all the companies we deal with were the same way. We now can easily handle our own email and edit our website any time of the day. Thanks Hostway for making the lives of our small business a lot easier!

Louis Dempsey from Renaissance Regulatory Services

Having a presence in the World Wide Web has certainly been instrumental in our business. Our business has grown through the years since we have been using Hostway that began in 2006. The sitecontrol is user-friendly and easy to use with many features. Customer service and technical support has been helpful at all hours with exceptional demeanor.

Horacio Albert Bustos from 808 Business Solutions

We have been a proud Hostway client since 2001! We have been absolutely satisfied with their services and have highly recommended them to all our clients for their own hosting needs!

Jeanette Goldizen

I have used Hostway for a few years now and love their easy to use site, and have had numerous calls from the public who have seen my site for services.

Michael Ida from Public School Teacher

Being neither a complete newbie or a grizzled expert, I have found Hostway's customer service to be quick, efficient, and invariably helpful. As an individual educator, my requirements are much different than those of most enterprise-level clients. Nevertheless, I have been a loyal Hostway customer for nearly a decade as my needs have grown and evolved. If you have needs that are off the beaten path, chances are Hostway can help.

Dedicated Domestics

I have been with Hostway for over five years and have been very happy with the professionally managed hosting service they provide. Their customer support team is by far the best I have ever worked with. When there are no issues most hosting companies will do, but when a problem arises, that is where the professional companies like Hostway stand above the rest. The few issues that I had were quickly resolved by Hostway’s customer service techs that walked me though every step of the way. When you have a problem with your website, every minute it is down counts and cheaper companies can’t be low enough for the lost revenue of just one day of down time. Hostway’s team responded quickly and helped me even though I was the one that created the issues. Additionally, Hostway provides many extras that other less expensive services charge extra for, making the so called discount companies more expensive in the end. After trying different services over the years, I can highly recommend Hostway for their solid performance as a hosting company and for the professional services they provide.

Juan Carlos Cortes from http://www.EntertainmentPhotos.net

I have been using Hostway since 2006. My business has grown through the years and changes have become the norm. Because I use Hostway to run my website I can say that the service has helped me establish my business in the internet and has help me stay in business.

Marlene Murphy from Accountax School of Business, Incorporated

I have been a customer of Hostway Services for over 8 years, before the name changed from Value Web. The customer service is excellent. The representatives are the most knowledgeable people in information technology. They are also the most patient company I have ever been associate with. Hopefully one way they will branch out into cell phones services and cable or internet TV.