Hyperstreet.com

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Hyperstreet.com

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Hyperstreet.com Reviews

2.5

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(2 Reviews)

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from Salishworld.com

Wednesday, April 30, 2014

I have had my site through them for several years now. Have I had a few less then stellar reps on the line?... Sure (just like my cell or cable carrier lol) However I have also had some really good support people at Hyperstreet assist me who seemed to recognize a long standing client. I have moderate technical skills and most of these guys will go out of their way to help you get set up on email, managing your website or domain name. They recently upgraded their long outdated billing system and the issues I had previously had are no longer. Overall yes I would recommend them.

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from www.calgaryninja.com

Tuesday, January 21, 2014

BRUTAL customer service. I am quite sure they don't even know what that term means. I was treated very rudely by a supposed tech who has ZERO customer service skills. When I complained about them using their complaint email - the same person I complained about was the one who responded. They then said that by complaining about them, I was harassing them!!! One email to state I wasn't happy. One email to explain for a second time why. And one email to complain about the tech. Does this constitute harassment!? What a joke! On top of this, the tech then states they are a co-owner of the company and my account is suspended. I have all the emails as my proof. Can you believe a company that needs customers to make money thinks the best way to do that is to treat customers like crap and then throw them away?!!! Ridiculous. This company shouldn't even be in business but they wont be for long with brutal attitudes like this. Good riddance to a crap company. I highly recommend NO ONE deal with this company, EVER.

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This page was last updated 29 April 2014 13:52