iCIMS

iCIMS Pricing

The pricing model for the iCIMS Talent Platform is broken down into a one-time implementation fee and recurring fees covering the licensing of the system. Recurring pricing is based on products, users, and services required. A more specific pricing proposal can be provided once we learn the number of users that will need access to the system.

Countries iCIMS Services Available In

Supporting more than 4,000 clients around the globe, iCIMS is the industry's largest talent-acquisition solution provider. Each year, we processes 75 million applications, more than 1.8 million users and 238 million candidates from 200 countries and territories to our clients' career sites. Since 2018, iCIMS was retained by approximately 100+ new companies headquartered outside of North America.

iCIMS’ tenured clients from outside North America include Euromoney Institutional Investor, Lloyds Bank, Toyota Motor Europe and Jazz Pharmaceuticals.

iCIMS Product Details

iCIMS is the leading recruitment software provider for employers to attract, source, engage and hire great people. We deliver a differentiated candidate experience from sourcing and the job search right through hiring and onboarding.

Attract, powered by Jibe: Streamline job search on personalized career sites while measuring applicant to candidate conversion rates through your ATS. Adjust your recruitment marketing spend to find the best candidates first.

Connect: Improve time-to-hire and fill by building talent pools of interested, qualified candidates with our CRM solution.

TextRecruit: Hire faster with text messaging, live chat and AI-powered natural language processing.

Recruit: Differentiate your candidate experience with the world's leading ATS.

Offer: Get offer letters out quickly and error-free, before you lose your candidate to the competition.

Onboard: Ramp up new hires for success.

iCIMS Support & Customer Service

The iCIMS customer service teams provide stellar service. Our teams there to help you day or night include:

Technical support: Available in English by phone or web 24 hours a day from 9 p.m. EST Sundays through 9 p.m. EST Fridays.

Database Administration Team: On-call internally 24/7 in support of the service-level agreements for resolution outside of regular hours.

iCARE Site: Dedicated website that provides product knowledge, a community with user forums, training guides, responses to frequently asked questions, product walk through, release information, training videos, documentation and additional resources.

Training: Unlimited training during the implementation process, which includes Fast Track, our immersion training program. Additionally, access to our educational resources, including live webinars, videos, how-to articles and technical documentation at no additional cost post go-live.

Premium Success: To help you achieve you talent-acquisition goals, we provide an extra layer of support, including a 24/7 technical help-desk, faster disaster recovery, accelerated service-level agreements, 99.99% platform availability and access to system experts.

In early 2018, the YMCA of Greater Seattle — the Pacific Northwest’s largest nonprofit organization supporting more than 253,000 people with 2,200 employees across 13 branches — engaged Premium Success to increase platform productivity, drive adoption and maximize return-on-investment. Elena Bordas, senior talent-acquisition manager, summarized the results as follows: “Our iCIMS customer success manager helped us reduce incomplete applications by 54 percent and cut the time to complete an application from 30 minutes to 3 minutes by removing unnecessary steps for applicants.”