I was told that the interface is customizable, that there is other features that are included. Not everything said is there. As of now the service is: OK. The support is good. But be aware of what actually you are really going to have when the sales guy tries to get the sale. You know what I mean. Go ahead and negotiate you truly deserve the best deal when you sign up for a service that is 200$ish per month plus mandatory 1k$ service to pay when you start. That is my advice.