After 1 good year with InMotion Hosting, I have had such a horrible week that I am actively seeking other hosting providers. My site has been down for most of the last week and tech support, which normally was good, has been unresponsive and unhelpful. Which is a problem when you're on a dedicated server and have no root access so you can't even hire an outside professional to fix it. Moreover, tech requests take so long right now, that who knows when my request to gain root access will go through. In short, I am done with this company.