Monday, August 23, 2021 #98785 Karen Y “Complete time management system that seamlessly integrates with our HR system!” Overall: Ashlyn - our implementer - was TERRIFIC! She took the time to learn how we wanted it to perform and helped to streamline the setup to make the system work for us. Terrific customer service from her and the whole team. They are great! Pros: We were conducting a complete overhaul and vendor change to a new PEO and WebClock was their preferred partner for a time keeping system. Compared to the system we used to use (ADP) it is a night and day easier and more user-friendly system. The WebClock system is intuitive once you get through the initial learning and is easy for both employee and manager. Cons: Learning it is a bit cumbersome. It is not as instantly intuitive as I would hope it to be and the instructions are narrative instead of an easy infographic for my people to follow. Reasons for Choosing ITCS-WebClock: WebClock was the partner to Engage; did not have Did you find this review helpful?
Wednesday, September 4, 2019 #98786 Jules C “Couldn't be happier!” Overall: The set up and integration were easy and completed without issue and within the promised timeframe, the team at WebClock is phenomenal. Training for my staff was informative and customized to provide what we needed, when we needed it, and delivered to who we needed it delivered to. Working with Travis was (and remains) a pleasure. Customer Support is knowledgeable and responsive. Overall the system does what we need it to do without issue and the people behind the system have proven that they take personal responsibility for the product that they put out. They were willing to make changes within the system to accommodate some specific needs that we had and worked with me to make sure that the platform not only met but exceeded our needs and expectations. Honestly not what I expected going in, as my previous experiences in this arena have been less than stellar, it is nice to know that there are companies out there that still care about not only the produ Did you find this review helpful?