IX-ONE Reviews

Allen Kaplun from Eternity Mart (26 - 50 Employees)

BEWARE: Their customer service basically is non-existent. It took me two weeks to resolve an issue because they were not sending bills to the right e-mail address. After promising to send it to the right one, they never did. I finally had to schedule a call with one of their agents that was spamming me.

Their agent, Stephanie called me up all giggly. What is so funny about me not being able to access data or get through to anyone in 2 weeks? She then told me she will waive the credit card processing fee and later that night declined to do so.

Horribly company. Horrible customer service. There's plenty of suitable competitors out there to get your data from. No one needs to tolerate how they do business.

jane cheng from Naomi Village

"IX-ONE is the first host I bought for one reason, their prices are cheap. I'm a full-time college student and I don't have a lot of money to use so I thought switching to IX-ONE would be a step up from the free hosting I was using. I installed WordPress and transferred all of my files over so easily and my site ran a lot faster (duh, old host was free). I could only remember a couple of times that my site was ever down, and even then it was usually back up a day at the latest."