GotoNames

Derek from na (2 - 10 Employees)

gotonames/limedomain ran away scamming huge money from users. website/hosting/email all gone as their service been shutdown. website is down. Customer service not responding at all.

SAm from limedomain.com

freeze domain before its expires. Customer service do not reply at all. You have to solve your self, if any problem. DKIM or SPF had diffident adding parameter, do not works. contact them and they will block you from all the customer service and support. terrible service. I do not know, how many customer they may have left? or just me? ha ha ha....anyways. getting worst only

Gavin Perry from GPTS, LLC

No response from them in a month. My email password was hacked/changed and I can't even get this email any more. I guess I need to change my hosting company.

Asad Rahman

I have never experienced such a bad service and control panel. You have to contact support just to change the name server. Support is slow to response. No live chat. Al I had was problem and problem. They are the worst company you can think of. Now I am stuck with my domain that I can not transfer because their website wont let me reveal my unlock code. STAY AWAY guys if you don't want to get stuck with your domain.

Chris from SAA UK

Whenever they can't fix a problem they just close the support ticket without comment. For example, their firewall recently started blocking IP addresses which experienced session timeouts. The first couple of times they just cleared individual blocks without explanation. When it kept recurring, they just ignore me.

That is just one example. No-one should ever use this company.

MC from POL Publishing & Productions

I take back my positive review. They get worse every single day! Nothing goes right ever. Everytime I install an app I have to email them for them to fix it. Everytime I register a name it takes hours for it to register. I was able to create 15 website for one hosting plan, then they told me that was a mistake (after 3 years) and changed it to 1 website per plan.

Derek

Absolutely terrible service, websites are down or slow quite often, customer service is terrible and the ease of use is poor. It's the most terrible webhosting service I've ever used in the last 5 years.

Trish

When they switched from limedomains to gotonames.com the service went out the window. The server is always down and the customer service don't know what they're doing. I am looking for another provider.

Durie

They have terrible and slow customer service. All of my sites were deleted. The servers are down all the time. Try someone else.

anon

The product and value for money: offers nothing above the minimum requirements to pay that much, which by the way is more expensive than competitors offering unlimited something or other.

How easy to implement? When it was limewebs, very easy, but when gotonames took over limewebs, my ftp account didn't work and when I tried to reconfigure in the customer account management pages everything had a "permission denied" error, except deleting the ftp account of course. The files that were supposed to be on there were taking up some of my disk space quota but were completely inaccessible. The annoying holding pages (with broken css) that covered up my files wasn't helping. Especially since the account was supposed to be free for life with limewebs, but it died with limewebs.

When I tried to contact customer service by opening a support ticket, they immediately asked for more info. A good sign showing that there is someone there to help. Unfortunately every time I tried to provide the answers, they deleted them, until they got fed up with my persistence and deleted the support ticket.

Unless you are a paying customer, stay away. Even then, be prepared to fight for your right to get what you pay for; or just pay less for more elsewhere.