Nectar Desk

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Nectar Desk

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About Nectar Desk

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Nectar Desk Key Features

  • call control
  • IVRs
  • call recordings
  • automatic call distribution
  • extensions
  • ring groups
  • auto-dialing
  • agent performance analytics
  • CRM integrations

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This page was last updated 14 February 2017 07:31