OTRS

(0) Not Rated.
Write a review

About OTRS

OTRS Group is the vendor and world’s leading provider of the open-source OTRS Service Management Suite, including the cloud based and on-premise versions of the OTRS Business Solution™, as well as the OTRS Help Desk software and the ITIL® V3-compliant IT Service Management software module OTRS::ITSM.

Headquartered in Germany and with subsidiaries in the US, the Netherlands, Hong Kong, Malaysia and Mexico, OTRS Group offers managed services as well as training seminars, service support, consulting and software development to businesses that wish to increase the efficiency of their service management while saving costs and resources.

Key customers include industry leaders such as NASA, IBM, Hewlett Packard, Lufthansa, Boeing, Porsche as well as 150,000 other organizations worldwide. OTRS is available in 34 languages, offers an associated iPhone App, and is used by 60 percent of the DAX 30 companies.

OTRS Key Features

  • Chat and Email Integration
  • Comprehensive Business Features
  • Fully Customizable
  • Regular updates without additional costs
  • Statistics and Analysis
  • According to ITIL Standard
  • Process Management
  • Knowledge Data Base
  • Third-party integration
  • 365/7 Support

OTRS Reviews

0.0

Out of 5 stars
(0 Reviews)

Not Rated.

What do you think?


Help other software buyers make informed decisions.

Write a review
OTRS
Write a review

Be the first to review OTRS!


It looks like OTRS hasn’t been reviewed yet. If you are a customer of theirs or have used their services in the past, why don’t you be the first to leave a review and tell other visitors about your experience?

Write a review
No Reviews

OTRS Screenshots

Similar to OTRS

Samanage

Samanage

Help Desk Software
LiveChat

LiveChat

Help Desk Software
Escon Information Consulting

Escon Informati..

Help Desk Software
SmarterTools

SmarterTools

Help Desk Software
QualityUnit

QualityUnit

Help Desk Software
IT SmartDesk

IT SmartDesk

Help Desk Software
This page was last updated 17 February 2016 01:00
x

Would you like to ask OTRS a question before signing up?

Yes, please! No thanks.