Pay Per Cloud

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Pay Per Cloud

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3.4

Out of 5 stars
(11 Reviews)

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Pay Per Cloud
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Pay Per Cloud Reviews

from SAU

Thursday, October 30, 2014

I think Pay Per Cloud is one of those companies that comes around once in a while. I have been them for about 6 months now and I have to say that I have been thouroughly impressed with everything from their sales approach to their tech support!!! I had a million technical questions during the sales process and then onboarding process
and their team is incredibly competent and service-oriented. The systems provided are all top-of-the-line; I don't get the feeling they cut corners. Without hesitation, based on my experience, I give Pay Per Cloud 5 Stars!!!!!

1 of 1 people found this review helpful.

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Monday, August 11, 2014

They came through for me when I really needed them. We needed major updates to our site within a couple of hours before an investor presentation and they did it without any hassle or delay. Saved my behind and made me a fan for life. Thanks!

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Monday, May 19, 2014

They have decent uptime, but their support is very slow. Even for a critical but simple task. Not only that, they shut our site down due to malware but never notified ANYONE. We just happened to go to our site and it was suspended. After calling we figured it out. I have done some external malware scans and found some items, but they obviously must have a report of some kind and I've now waited over two hours for it. This is not our first time having problems with their support. Definitely would NOT recommend this company. They host at Raging Wire. IF you really want to host in Sacramento, I recommend going straight to the source or find another provider that uses that datacenter.

1 of 3 people found this review helpful.

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Thursday, May 1, 2014

Awful experience working with these people

1 of 2 people found this review helpful.

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from Digital Radio engineering / Neversink Media Group

Tuesday, February 25, 2014

Switched to Pay Per Cloud last year. Everything worked fine until they recently switched to outsourced McAfee spam filtering. Now a few of our domains do not pass email. We are well into our second week of failed service. They cant figure it out, and now when I ratchet up follow up, I do not get a response. Its too bad, I liked them.

1 of 3 people found this review helpful.

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Monday, September 23, 2013

I was confused as hell looking at online quoting tools from a number of hosting providers. I learned that none of those matter if you aren't quoting what you really need. I learned that after a sales session with Pay Per Cloud, which turned out to be a lengthy consult spanning 2 weeks [and they didn't charge me for that! :) ] I got a great education in the process. Very professional group. Anyway, 4 months later after going live and largely the only issues were things I probably neglected to provide early on. It's been a genuinely good experience and I'm very comfortable with the decisions I've made.

3 of 4 people found this review helpful.

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from Real Quality Marketing

Wednesday, August 21, 2013

Excellent exchange Hosting email service I use at Pay Per Cloud. Couldn't be happier. Very reliable, very easy to get on board with, and very attentive costumer service. Highly recommended.

1 of 1 people found this review helpful.

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Wednesday, August 14, 2013

After less than 6 months with PayPerCloud I have had to submit 32 service tickets. the last was for our site being hacked at the server level. after 4 days our site and many others are still offline. Stay away from PayPerCloud.

3 of 6 people found this review helpful.

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from Automation.com

Friday, September 14, 2012

We previously hosted our emails using our own local POP3 server. The thought of migrating to Hosted Exchange concerned me because we don't have an IT person on staff and I (the owner) have to take on that role. I have to say that the migration process was far easier than I ever expected. I was able to do the conversion myself, even though PPC offered to do it for free, but I wanted to do it at an odd time that conflicted with a previously scheduled migration on their end.

Their support staff was excellent throughout the migration and I had all 19 of our accounts set up within a 6-7 hours. I would highly recommend using PPC for their Hosted Exchange service.

1 of 1 people found this review helpful.

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from Karaza

Wednesday, August 8, 2012

I've been a client for a long time. I must say that I have been quite pleased with the service from Pay Per Cloud. When I first needed to make changes to distribution groups and add aliases, I had no trouble getting support, and they were patient and offered to do it for me if I liked. I do most of my work online in the night and even at 1:00am I am able to get someone right away when I call them. The people I talk to are very professional and competent. I am not sure about the other poster here as I didn'™t have those issues; perhaps they were limited or localized to him? Anyway, they have always exceeded my expectations and I will continue to use them for my business.

2 of 2 people found this review helpful.

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from MOT

Friday, June 22, 2012

As of June 21, 2012 Paypercloud experienced a systemwide outage that has effected all of my mailboxes with their service. They have been DOWN for 7 hours at the time of this post with no end in sight. No email access at all, poor updates on their support.paypercloud.com update site. Back to another hosting company I suppose.

3 of 6 people found this review helpful.

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This page was last updated 30 October 2014 08:38
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