Provide Support

Provide Support Support & Customer Service

Our online support is available 24/7. Feel free to contact us

Provide Support Product Details

With Provide Support live chat software there are several option for adding a click-to-chat button to a website:

-Live chat icon can be added to any position on a website page -Chat icon color can be customized and users can select any image from the gallery -Additionally, users can upload their own custom images and add different chat button images to different website pages or websites if the chat tool is used on several websites -Text chat link code is available -There is a possibility to add several live chat button or text chat links to the same page It is possible to hide offline chat button

Live chat window customizations

-Live chat window can be customized to match any website look and feel -It is possible to change chat window color, size and choose theme -You can add / remove fields from pre-chat and offline forms -Language customization and RTL support -Operator picture displaying -Chat window titles and greeting text can be changed -Post chat survey is also fully customizable -Optionally, it is possible to enable and upload your company logo to chat window -Chat window can be displayed either as embedded one on a website or open as a pop up -One chat window customization per account -Live chat features that facilitate chatting workflow

Provide support offers a wide range of features which facilitate chatting workflow:

-Canned responses grouping: for the whole account, specific department, specific operator and custom groups -Customizable notifications for operator about an incoming chat request or messages -Possibility to pass additional variable about visitors to the operator console “Called from” option which allows easily see where the chat button was clicked and thus faster assist a customer -Blocking access to chat for specific IP, IPs range, URL or even country IPs filtering in the visitors mon

Countries Provide Support Services Available In

Our chat is available in 41 languages. So it's possible to use it in any country.

The list of languages available:

English Arabic Azerbaijani Bulgarian Catalan Chinese Simplified Chinese Traditional Croatian Czech Danish Dutch Estonian Farsi (Persian) French Finnish Greek Georgian German Hebrew Hungarian Icelandic Indonesian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Portuguese (Brazil) Romanian Russian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Vietnamese

Provide Support Pricing

For small business for 1 operator per month (if billed annually) - $8.25 For 3 operators per month (if billed annually) - $16.50 For 10 operators per month (if billed annually) - $33.00

Provide Support Free Trial Information

We have a 10 day Free Trial option, plus, unlike the majority of live chat software, we include ALL features in ANY plan. So you actually can test all the features of our chat without paying anything.