RoleModel Software Reviews

Product Manager from Medical Software Company

I’ve worked with a lot of software development teams and the tech lead from RoleModel is exceptional — one of the best I’ve ever worked with. Their knowledge is very broad, as we’ve had several changes of direction they’ve accommodate quite readily.

The tech lead understands the concepts and is very good at transmitting that down to the rest of the team. They also understand the implications of changes to the direction. We’re communicating through Microsoft Teams now.

I’ve worked with other contracting companies who’ve been quite good, but I think RoleModel Software’s depth of expertise is quite impressive.

I would advise you to include them at all levels of your project because, in addition to being able to execute tasks very well, they’re also good at making suggestions to enhance your project. They have a depth of expertise you can utilize to get to your goals faster, and actually improve your development process.

David Kruegar from FieldX Inc

RoleModel Software helped us grow our company. We’ve continued to develop the system and app. Every month, we’re requesting new enhancements and updates. We wanted to make sure that we retained all of our customers, which was our main criteria for RoleModel Software.

The new app put us in a position to gain new customers. It gave us an advantage over the competition since a lot of people in the agriculture industry weren’t switching over to apps yet. It was very robust and collected the exact same data as our web version.

RoleModel Software wanted to meet our needs. They looked out for our best interests, constantly thinking out solutions and working on our product. They asked questions, posing different scenarios to ensure they could meet our needs and understand our customers. Their team isn’t coding blindly – which is the difference between certain programmers.

Joshua Martin from LandOne Software LLC

Our system works better than other software programs in the market. Their team tested the product thoroughly to deliver a product with only a few bugs. They’re about more than returning a codebase. Their team thinks through the steps and processes to make sure that we solve any problems properly and sustainably.

We meet every morning during active development to make sure that everyone’s on the same page. Their team considers schedules seriously and places communication at the forefront of our engagement. They do a great job managing projects.

I’m a big fan of RoleModel Software. Their team cares about the individual and the idea behind a product. They care about a project’s goals and want to achieve a high level of success. Unlike other companies that write the code asked of them whether it’s correct or not, RoleModel Software gives feedback across the board. Their team thinks through how to best solve a problem. They care about the project—not just building what’s asked of them.

Jascha Swisher from North Carolina State University

Project management was handled through a brief daily standup conference call, along with a shared Slack channel. We benefited greatly from frequent interactions and heavy engagement with the RoleModel team.

We have been impressed with their thoughtfulness and dedication to software craftsmanship as a profession. We are ourselves a fairly technical organization, and we recognize and appreciate the standards to which RoleModel holds themselves, along with their clear communication and flexibility to change course when necessary.

CEO from Manufacturing Company

They really came through for us, They’ve been a great partner. Every time we ask for a quote on an enhancement or idea we have, they take their part very seriously and ensure quality work.

Anytime we noticed a bug in the system, they usually fix it the same day. If they didn’t think they can fix it the same day, they communicated very clearly how long they think it’s going to take to fix it. At a minimum, they keep us up and running.

At a few points throughout the project, they presented some observations and ideas that were even better than our ideas. Their perspective really made the software better than we could have imagined. They’re very bright folks.

We contacted a lot of different companies and tried to communicate what we were looking for, which was difficult because we aren't programmers. RoleModel Software understood what we were trying to do and were the most responsive. They really took the time to listen to what we wanted and figured out a way to make it happen.

COO from Dental Laboratory

We’ve seen a significant improvement in efficiency and productivity. There has been an approximately 50–75% improvement in the labor productivity for the designing of the various guides and appliances, therefore significantly lowering our cost while greatly improving our overall capacity limit.

We also wanted it to be scalable as a commercial product that we can license to other organizations in need of similar software. That has also been accomplished.

They’re more than just a software company – they understand business, and work well within this realm. They excel in translating technical conversations into layperson’s terms. They also helped us figure out our cost-benefit ratio as we decided which path to go down throughout the process. They’re customer-goal-focused.

Rick Jessee from BioTech Company

We needed to replace its use of spreadsheets with an application that better supported collaboration, version control, and its complex process definition and manufacturing processes. Lead time for identifying materials was reduced by 12 weeks (after working with RoleModel Software).

Project management was very good. It assured full engagement by the overall team. There were daily standups along with iteration reviews. Role Model also assigned a Project Manager that worked closely with our Project Manager with routine touchpoints to assure the project was being executed to our needs.

They were able to take a complex scientific process and learn very quickly how to enable it to develop a solution that not only met our requirements but exceeded them.

Rodney Pudney from Sayfa Systems Group

With the implementation of the Kombi Builda (developed by RoleModel Software) we have been able to reduce our quoting time from about 4hrs to approx 30mins. This has provided a ROI of approx 80% This has also reduced the load on the companies Drafting team allowing them to concentrate on new innovation and more complex product design.

The project management was very impressive with RoleModel providing a dedicated project manager for the duration of the iterations. This allowed for the seamless management of the Rolemodel team ensuring the right people were drawn into the project at the right time.

They have a vast range of skill sets that can be drawn on through the project. And their ability to be able to work with us over such a vast time difference (almost 15hrs behind us) They also have an ability to be able to innovate and come up with complex solutions that suit both the user and our budget.

IT Manager from Higher Education Company

Our old process was very time consuming and labor-intensive process. We had to email lots of documents back and forth to students. Implementation of the new apps really eliminated all of that. As we take on larger corporate clients, the apps’ functionality and processing speed will be essential.

Everything met or exceeded our expectations. From the person leading the project down to the individual developers, communication overall was very good. We have a daily 15-minute update call in which the project lead and developers let us know what they worked on the day before, what they’re currently working on, and the challenges they’re facing.

The biggest thing that distinguishes RoleModel Software from other providers is their commitment to excellence.

Andrew Remus from Rapidair Products

Our old system brought in an average of three orders per day. With the app (developed by RoleModel Software) , we are receiving 40–50 designs every day. In a time when people expect instant service, this tool sets RapidAir apart as an industry leader. We can now interact with our customers, serving them in real time. The speed this solution provides makes our company shine and helps the customer too.

The staff was willing and able to learn about our unique product very quickly. They came up to speed without issue. Their desire to learn and create was evident. Plenty of companies have good processes in place, but their staff’s desire to think outside the box in an unfamiliar industry really stood out.