Screensteps

(0) Not Rated.
Write a review
Screensteps

More Information

About Screensteps

Use ScreenSteps when you want to replace Word, SharePoint, and Dropbox to manage IT training documentation.

As companies move to the cloud, IT departments need to provide training documentation that is easily accessible and simple to read. Libraries that organize Word docs aren't searchable. And if users can't find helpful documentation when they have questions, your new system won't be used the way it was designed (and you'll get a lot of phone calls and emails asking for help).

Customers who use ScreenSteps see a drop in support calls/emails because users are able to help themselves while learning the new technology.

ScreenSteps is an online knowledge base that your end users can search via keywords (like Google), or browse by category. It replaces internal SharePoint libraries and Dropbox folders (which aren't searchable).

You can also consolidate your IT training docs that are scattered all over the office. With ScreenSteps, your users will go to one online portal to find answers to their IT related questions. And instead of downloading a PDF or Word doc, they will view your IT training docs in a professional looking web page.

Implementing ScreenSteps is also very straightforward--it only takes a few hours to set up (not weeks or months). The user knowledge base is Mobile friendly, and all of your content can also be exported to PDF manuals.

ScreenSteps comes with a desktop word processor for authoring visual training aids, and replaces authoring tools like Word, Paint, PowerPoint, and InDesign. The word processor is specifically designed for inserting and editing several screenshots into your IT training documentation.

Because it's so easy to author in, you can create more documentation in a lot less time (plus, you can recruit more people to contribute to your knowledge base).

If you just invested hundreds of thousands of dollars (or millions of dollars) on a new CRM, Financial system, or a custom app, make sure you have training docs to help users learn how it works. With ScreenSteps, you will give them professional looking documentation that's easy to find and simple to use.

Screensteps Key Features

  • Searchable knowledge base
  • Hierarchy (for organizing training docs)
  • Desktop Word Processor
  • Web Editor
  • Single Sign-on
  • Salesforce integration
  • Export content to PDF
  • Manage authoring workflow

Screensteps Reviews

0.0

Out of 5 stars
(0 Reviews)

Not Rated.

What do you think?


Help other software buyers make informed decisions.

Write a review
Screensteps
Write a review

Be the first to review Screensteps!


It looks like Screensteps hasn’t been reviewed yet. If you are a customer of theirs or have used their services in the past, why don’t you be the first to leave a review and tell other visitors about your experience?

Write a review
No Reviews

Screensteps Screenshots

Similar to Screensteps

SydneyPLUS

SydneyPLUS

Knowledge Management
PHPKB

PHPKB

Knowledge Management
Precurio

Precurio

Knowledge Management
Knowledge Management Suite (KMS)

Knowledge Manag..

Knowledge Management
Helpjuice

Helpjuice

Knowledge Management
e-ServiceSuite

e-ServiceSuite

Knowledge Management
This page was last updated 24 October 2016 11:19
x

Would you like to ask Screensteps a question before signing up?

Yes, please! No thanks.