I have helped my friend who has been a client of HostConcept.com that is owned by Serverfly since 2004. Even though he is paid up until May of next year, his site and emails were suspended on October 1st 2013 and when he contacted support they not only didn't respond, but placed a 404 on his IP address so he couldn't contact them at all. He has uploaded years of his music, archived photographs from as far back as the 1960s and provided an interesting experience for visitors, and he had over 6 million since the sites inception. He's now 65 and suffering ill health. To find all his work gone is a great shock to him. It is a sad day when this Australian company can harm great artists and remove their work. I wouldn't advise anyone to get a website with such scoundrels.