ServerPoint

Amigo from N/A (1 Employee)

Irresponsible and Fraudulent Hhosting
I registered a new account for my customer on December 22 2023 (my country time). And on December 25 2023, I plan to order a Windows VPS at serverpoint.com, so I ask my customers to make a deposit payment to Serverpoint via PayPal of 35$, and I have ensured the balance has been entered in the evening. Then tomorrow, December 26 2023, I will order the VPS but I can't log in to the account, and I'm sure the email and password I entered are correct, until they were wrong 4 times.

I asked my customer to make sure that there was no change to the password. And then my customer also tried to log in but was unsuccessful and a notification appeared that my account had been suspended due to entering the password incorrectly more than 5 times.

I contacted Customer Support and told them what I experienced. But their response was only simple and unclear,
"Dear Customer, Thank you for reaching out. Regrettably, I must inform you that our team was unable to verify your order, leading to the rejection of your request. We apologize for any inconvenience this may have caused." I asked for a detailed explanation and asked for my money to be returned, but until now there has been no response from serverpoint.

Serverpoint.com has several domains:
- serverpoint.com
- colossuscloud.com (to login and register redirect to serverpoint domain)
- aplushosting.com (maybe for administrative and redirect to serverpoint.com)

I tried to register on the colossuscloud.com domain using the same email and password from my customer. And it turns out it was successfully registered, only the username is different. But login using email. If you are a programmer, surely you know how bad their system is.

I really, really don't recommend that you use the services of this hosting. By writing this review, I only hope that there are no more victims like me. Pathetic hosting.

G. K. from Magma Multimedia Productions

Excellent Prices - Excellent Technical Support !

CharlestonWedding Photographers

We have been with Server Point for 10 yrs. Excellent customer service. They have never gotten upset with my little knowledge of hosting issues. They are always prompt and concise with everything they offer. We would never consider leaving! http://www.charlestonweddingphotographers. com

Bart Austin from eXp Realty - Las Vegas

Diagnosed problems in minutes! Supports CuteFTP access! Put up with my low frustration level! ... and the price can't be beat! Should have done this years ago!

Hyder Makthoom from Makthoom Ltd

We found serverpoint from a public forum. They are providing best services. The staffs are very nice and professionals.

Servers are always working. GREAT TEAM

David Barnett from Studio 18 Ltd

Spoke to Jay today with issues relating to CSR.

Very helpful and concise. Talked me through it very efficiently.

David Porter from Pacific Payments Corporation

We have used Softlayer, Backspace and others like Hostgator and GoDaddy but Server Point is by far the easiest to use and best customer service. I would recommend the to anyone. Full Marks.

John from Honai

Great Service, always helpful, very dedicated. I was a customer with ServerPoint for years and was always been happy..

The best hosting company I ever see

Mario Gaspar from MGMT.IT Management Unipessoal

Service provided has been outstanding. I had some minor issues, which were promptly dealt by the technical support.
I can honestly say this has been the best VPS service I've contracted so far.

Norm Yip from Studio 8 HK

I have been with Serverpoint since 2004. My experience with them in resolving problems (mostly technical) has been excellent over the years. There was only 1 time I recall when the support staff was unhelpful, but only to be remedied when a senior saw the problem and quickly came to rescue.