ServiceCentral

ServiceCentral Technologies, Inc. provides web-based reverse logistics, service and repair management software solutions that enable companies to transform the after-sales service of product into a profit stream. ServiceCentral software is highly configurable and used to streamline workflows to track product returns, warranty, service, repairs & parts through the entire post-sales service chain. The product suite is modular in nature and implemented anywhere service and repair activities occur including repair depots, retail stores, service counters, authorized service centers, call centers, and online channels. Hosted and in-house installation options are scaled to serve businesses of all sizes.

Established in 1991, ServiceCentral has spent over 20 years acquiring deep, practical knowledge of the unique requirements and challenges facing service organizations in Telecom, Cellular/Wireless, Cable/MSO and Consumer Electronics Industries. ServiceCentral is a private company headquartered in Atlanta, Georgia, USA, with distributors in Europe, Latin America and Asia Pacific.

ServiceCentral’s enterprise level service management software platform gives businesses unmatched flexibility with fully customizable workflows and global functionality. From returns and repair to disposition, reporting, and more, our service management platform provides visibility through the complete service process.

The configurability of our service management platform enables our customers to build their perfect after-sales solution. From electronics and telecom to healthcare and security, our service management software fits the needs of any service or repair management organization.