SherpaDesk

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SherpaDesk

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About SherpaDesk

SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates core business processes into one solution. Organizations are able to track customer service issues, capture billable & nonbillable time and monitor all of their project's profitability. SherpaDesk's mobile application is the perfect solution for any organizations who have techs in the field and need log their time and expenses.

SherpaDesk Key Features

  • Ticket Tracking
  • Automated Routing
  • Billing & Invoicing
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Multiple Rate Plan Calculations
  • Project Management
  • Alerts/Escalations
  • LDAP Integration

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This page was last updated 15 April 2014 03:18