Signpost

Signpost

Serchen Index

73.50
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What is Signpost?

Signpost envisions a world of local businesses, large and small, thriving through smart, relevant and lasting connections with customers

With over 7,000 customers, Signpost’s Mia is the future of communication for businesses with consumers. Powered by automated data collection and email marketing, Mia's artificial intelligence drives reviews up by 1.8 stars and revenue up by 10%. As one of Forbes’ “Most Promising Companies” Signpost prides itself on a nearly perfect customer retention rate thanks to an industry-leading product.

Signpost was recently ranked as a "Top Workplace"? by The Austin American Statesman and Crain's New York .

We're looking for smart, passionate leaders to join our team and have real ownership and impact from day one. Learn more about Signpost and our current opportunities at www.signpost.com/careers.

What is Signpost?


Signpost Product Details

Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.


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Signpost Reviews

4.0

Excellent!

208 Reviews

Last reviewed on
09 April 2020

What do you think?

Help other software buyers make informed decisions.

Monday, April 13, 2020

Signpost is ALWAYS informative and helpful when I have any questions. We'll continue to use the product with enthusiasm.

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Response from Signpost:
13 April 2020 at 21:12

Hi Andy, thank you for your continued business and this great review! We look forward to another year!

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Thursday, April 2, 2020

Have enjoyed this company in the sense of ...gathering contacts and getting significant reviews which people like to check out when deciding about visiting our business.
It is pricey and the options we have really used are review/information gathering and periodic newsletters/campaigns. Somehow I wish there was more to it (such as an engaging customer service to really reach out often and help you fine tune your business based on what they can offer, building up the business even more)..although again, getting the reviews and sending campaigns gets our business noticed and I guess that's the bottom line

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Response from Signpost:
06 April 2020 at 07:29

Hi William, we appreciate your review! The campaigns and reviews are very useful, but I'll make sure our Customer Success team knows that you're looking for some extra outreach to help you take advantage of the other features!

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Tuesday, March 31, 2020

We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - who we are, what we do, and how we help them. We are always telling fellow business owners about Signpost - unless, of course, they are competitors!

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Response from Signpost:
06 April 2020 at 07:25

Hi Susan, thank you for spreading the word about Signpost! We appreciate your business!

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Wednesday, March 11, 2020

Verified Review

It is hard to find a company that will work as hard as this one does!! They are WHY we can continue to communicate and get positive reviews and increased SALES---Did I mention increased SALES?? Very happy we are on our 2nd year of being a customer!!

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Response from Signpost:
11 March 2020 at 12:44

More revenue is what we like to see! Thanks for your review, Devon!

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Monday, March 2, 2020

Verified Review

Colby, Chris and the team at Signpost have been exceptionally helpful for me and my business. I'm grateful for the professionalism and responsiveness that I've rec'd for my business from Signpost. Altogether, if you're looking to grow, expand and really get your business going in the right direction toward your dreams, Signpost can help support you to make that a reality. Thank you.

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Response from Signpost:
04 March 2020 at 14:00

Hi Michelle, thanks for this great review! We look forward to working with you further!

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Saturday, February 29, 2020

Verified Review

As a small business owner there is so much to pay attention to that doesn't include what you ACTUALLY provide as a service. Signpost is brilliant with their help they provide. It is like have an additional department in your business you can ring when you are in the weeds and there they are quickly with all the answers. They seamlessly provide you help and support while organizing you and helping you reach out to past clients, maintain current clients, and reach forward for new business. My business "RiverHorse Photography" is better for having included Signpost. I couldn't be happier with them and recommend them in the loudest of voices.

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Response from Signpost:
02 March 2020 at 08:25

Hi Alan, thanks for your review! We love working with photographers, like yourself. Please don't hesitate to reach out if we can help you out further!

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Thursday, February 27, 2020

Verified Review

The Signpost software does exactly what they say it does - it manages your online review process, and customer retention. Lindsey in customer service is great - he is extremely knowledgeable - not only does he know the Signpost software inside out, he took the time to learn about our business, our goals and expectations. It's a pleasure working with him.

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Response from Signpost:
27 February 2020 at 06:58

We appreciate your review, Lisa! Lindsey is great-- I'll be sure to pass along the kind words. Don't hesitate to reach out if we can help you further!

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Tuesday, February 18, 2020

Verified Review

Signpost and the team have done a great job for our business. The staff is super helpful and the product continues to evolve to be even more beneficial. We signed with them a little over a year ago and went from reviews in the single digits to nearly 70. Highly recommended!

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Response from Signpost:
18 February 2020 at 07:02

Hi Scott, thanks for your review! We are very proud of our staff and are ecstatic to hear about your experience. We look forward to your continued success with Signpost!

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Sunday, February 16, 2020

Sign Post has been nothing but spectacular! The process that they have works! We were very hesitant in the beginning about coming on board but after a very thorough phone call they answered all of our questions, concerns, and really made us feel at ease. Thank you so much to Sign Post for giving us this amazing opportunity!

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Response from Signpost:
17 February 2020 at 07:23

We appreciate the opportunity to work with you!

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Monday, February 10, 2020

Colby with Signpost has been timely, knowledgeable and very helpful in
helping me connect my clients with my online presence and reviews.
I would highly recommend their services.

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Response from Signpost:
10 February 2020 at 07:40

Hi Domenica, it's great to hear that Colby has helped you out so significantly- I'll be sure to pass along your kinds words. Thanks for your review!

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