SimplyCT

(3) Excellent!
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SimplyCT Reviews

5.0

Out of 5 stars
(3 Reviews)

Excellent!

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SimplyCT
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from The It Factor - Productions

Tuesday, May 7, 2013

The team at SimplyCT is so helpful that they will even have their developers add in extra functions to help my business run more efficiently. They are very personable and I have never had a negative issue in the year we have been with them. The software is easy to use and my team is able to learn updates easily as well. I have received all the help I could ever need from them, plus some. Because of SimplyCT, my business runs more smoothly and efficiently. I am able to easily pull reports on employees to make sure they are up to par on customer service and efficiency. I am also able to train my employees because of all the back-office supervisor functions available to me. I am also able to easily track the success of campaigns just by pressing button, whether I want to see it in a chart, list, report, or spreadsheet. SimplyCT is easily implemented into any existing plans of action for your business. If anyone would ever ask me to recommend a call center software, SimplyCT would be it. Hands down!

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from Devereux

Thursday, April 11, 2013

An easy to use system, easy to implement with rich additional useful features, at a low cost. I was looking for a system to handle the call volume. But with SimplyCT I got much more than that. Their systems offer much more than just calls handling, the multi communication channels offered by SimplyCT allows customers to interact with my agents in more ways than just calling in. This increases substantially the volume of the help tickets my agents can handle on a daily basis.

1 of 1 people found this review helpful.

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from Stuart Weitzman

Wednesday, April 10, 2013

Developers are very accommodating and great to work with! They help develop anything we need and are very thorough.

3 of 3 people found this review helpful.

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This page was last updated 06 May 2013 15:16
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