At Sparkcentral, we offer a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels.
Explore the full potential of your customer service by managing all your messaging channels from one platform. It’s easy to use and integrates seamlessly with other external platforms or software.
We’re trusted by clients such as Zappos, Emirates, Air Canada, Engie, AXA, MTN, Noon, citizenM hotels, Netflix and Slack.
Customer Service Platform
Chatbots
API integration
IVR deflection
WhatsApp API
Facebook Messenger
Social Media
WeChat
Customer Service Tool
It's better for your customer: you can respond on the channels they use, anytime, anywhere. You can engage pro-active.
It's better for your employee: You've got one clear user interface to handle all messaging channels. Let chatbots handle simple & repetitive tasks.
It's better for your wallet. Set target times for employees and increase productivity through seamless integrations.
Our people are a perfect blend of creative and technical skilled people. There’s no better formula for building the best possible platform in delivering amazing customer experiences. Let’s work together to change the way customer service is delivered.
Worldwide available!
Tailormade pricing.
We do not offer free trials because our platform is custom made. Just ask for a demo if you'd like to discover our platform in detail!
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