StarChapter

Kelly Sweeten from Modern Technology Solutions, Inc.

Our chapter had been struggling with trying to maintain a Joomla website and hosting service. The decision was made to look for alternative solutions. Looking at other various PMI chapter’s webstie, “Starchapter” was seen as a service most commonly being used. A Google search for “Startchapter Reviews” showed positive reviews by PMI chapter presidents. An attempt was made to reach out to a Chapter President to verify the review which resulted in a verification of the review by that Chapter President.

Our experience with the transition has been equal to the reviews seen online. Starchapter worked with our technical team to gather requirements, setup an initial design, test the site, and then go live. All this within 6 weeks. We transitioned to the new site in the middle of the month just before a breakfast meeting. No major issues were identified. Although not required, we had limited reach back to our Starchapter project manager during our first week which helped with a few important issues that came up. Since then, we use the Ticket support process and have had all our minor to major issues resolved in a timely manner.

Any chapter of PMI, or other NPOs looking to offload hosting management and Content Management Software (CMS) to another organization should give Starchapter serious consideration. Time our members have to volunteer is a limited resource to manage and prioritize. Starchapter’s services allows us to put our resources and time into planning strategic growth which would have normally been spent working on technical issues related to hosting services or CMS.

Thank you Starchapter for a great team of people who helped make our transition seamless and without interruption to our chapter’s services.

v/r
Kelly Sweeten, PMP
Director of Communications, PMI North Alabama Chapter

Rob Dickinson from Michigan Pupil Accounting and Attendance Association

Great value for the money! A broad, well thought out system that meets our needs effectively and inexpensively, the perfect combination!

Matt Jaeger from PMI Central Illinois Chapter

StarChapter is a very economical solution that provides lightning-fast service and technical support. Their ticket system raises the bar as far as quality and promptness of service.

The only thing keeping them from 5 stars is their ability to adapt and evolve the product per requests from chapters. The development team is a bit limited in its ability to expedite time-to-market with enhancement recommendations.

Daniel Duffy from Entrepreneur

I am Vice-President-elect of Operations for the South Florida chapter of Project Management Institute (SFPMI), so I attended your previous to on-line courses on StarChapter and plan on attending the Financial one on December 10th. My very preliminary assessment is StarChapter is a very good application and support, whether classes or via chat, is excellent.

I am trying figure out if StarChapter can replace eStudio. The only feature that StarChapter seems to lack is a document repository. If someone could let me know if StarChapter can replace eStudio entirely and if not, what features are lacking so I can make other accommodations such as using Google Forms for documents, I would appreciate it.

Best regards,

Daniel Duffy

Laurie Collings from SHRM Coast

I have been very happy with the move to StarChapter. It is an easy site to navigate and utilize. They may our communications, meeting registrations and tracking financials simple and clear. Any time I have needed IT help, they respond quickly with the information I need. I would recommend StarChapter to any organization that is an HR or Club with meetings and tracked members. Five Stars.

R Edward (Ed) Davis, PE, LEED_AP from ASHRAE Triangle Chapter

Very capable and helpful website functionality. It supports all a club needs from a website to operate. Layout is orderly. The help is a bit slim (what software isn't), but specific questions to Tech Support are answered VERY fast, and by humans, not cut-n-paste responses.
I especially like the functionality that supports an annual changing of officers / adminis that typically happens in a club.

Chris Bunting from Gold Key Resorts / Professional Hospitality Resources (PHR) Hotels & Resorts

I use StarChapter to manage the website for the Old Dominion Chapter of Society of Government Meeting Professionals. The administrative functions enable me to get the most from the website. The assistance team always responds quickly to any tickets we have created for help and follow any issues or questions until completed.

Debra Robitaille from San Gabriel Valley Consortium on Homelessness

They GET us! We're a small non-profit in LA County, working towards an extremely important goal - ending homelessness in the San Gabriel Valley. Our requirements for our site and operations in general are different from those of many businesses. From our first meeting, StarChapter impressed us with their understanding of our need for flexibility and their ability to evaluate from our perspective. Our StarChapter rep not only listened tirelessly to our ideas and answered questions, she came up with terrific suggestions and implementations that solved problems and enhanced our delivery of our mission statement. Team effort with people like this on your team is great for any company, but for a small 501(c) (3) facing a challenging goal, it's priceless.