What is Sureshot Hosting?
The personal touch.
Sureshot Hosting is 100% employee owned. This means that our employees have a direct stake in the success of our business, which is dependent upon the success of our customers.
You will always be working with an owner of the company and they will make every effort to provide the best possible care and service with any questions, concerns, or issues you may face.
Honesty
No tricks, no fine print, no hidden fees, no surprises. What you see is what you get.
We believe that you should know what you're getting. You shouldn't have to wade through pages of print so small you need a microscope to see it. We fully disclose all details about our products and services up-front. If you have a question we will give you a straight answer, not a sales pitch.
99.9% Uptime Guarantee
We use high quality servers which are housed in a state of the art data center to provide the best possible combination of reliability, performance and security.
All servers and services are monitored 24 x 7 x 365 to ensure an immediate response in the unlikely event of any condition which may affect performance or availability.
Security
Sureshot utilizes a combination of hardware and software based tools to provide continual security monitoring and auditing of all servers.
We believe that a proactive approach to security is the only acceptable approach. We take all reasonable precautions to protect our customers from malicious users, attacks, and viruses. Our services have never been compromised since we started in 2001 and we aim to keep it that way.
60 day money back guarantee
We are sure that you will be satisfied with our services. If, for any reason, you are not we will fully refund 100% of your web hosting fees for up to 60 days from your start date.
No muss, no fuss, no hassles. Simply submit a refund request to let us know that you're not satisfied and want a refund. We only ask, but do not require, that you let us know why you were not satisfied with our service so that we can make our services better.
Please note that this refund only applies to web hosting fees and does not include a refund of domain name purchases. Domain name purchases are non-refundable but you are free to take your domain name with you anywhere you wish to go.
Friendly, knowledgeable support
We strive to provide the best possible support to our customers. If you have any questions or experience any trouble with your services you can Contact our support team for assistance. Your ticket will be assigned to a member of our team who will work with you until your issue is fully resolved to your satisfaction.