TeamSupport.com

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About TeamSupport.com

TeamSupport is a simple yet advanced customer service and support software solution built specifically for B2B technology companies. We understand that as a B2B company you need to manage customers at a COMPANY level - not just one ticket at a time. Our collaborative platform improves communication between internal teams and external customers to help deliver an outstanding customer experience. Our many features include email-to ticket, a robust customer database, best-in-class reporting, advanced customer portals including self-service, integrated screen recordings, ticket automation, and so much more.

Key Features

  • Email Integration
  • Ticket Automation & Deflection
  • Customer & Contacts Database
  • Customer Self-Service
  • Knowledge Base
  • Screen & Video Recording
  • Customer Distress Index & Customer Alert
  • Fully Customizable
  • Collaboration tools including Calendar
  • Customer Insights
  • Ticket Collision Prevention

TeamSupport.com Screenshots

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This page was last updated 28 November 2016 01:00