Teramind

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Teramind Reviews

3.7

Out of 5 stars
(3 Reviews)

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from Private Firm

Friday, October 7, 2016

If you want to increase productivity and eliminate insider threats Teramind is the solution for you.

User friendly software with good customer support department.

Regards
Jim

4 of 4 people found this review helpful.

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from HCDA

Tuesday, August 30, 2016

As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose.

During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated.

To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user¿s display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.

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from Kiyas Incorporation

Tuesday, July 19, 2016

Really worst of all online programs I ever used. I got it installed and then my account login stopped working without any reason. Contacted customer support but no response. Don't waste your time..

Response from Teramind:
14 December 2016 at 07:35

Hi Adnan,

Sorry to hear of your negative experience with Teramind. I just want to clarify some points you mentioned in your review. The account in question was a limited trial account that had expired. Additionally, I have several emails back and forth with you with at least 2 members of my team, including myself...

As far as our software is concerned, Teramind has been ranked as The Best Monitoring Software of 2016 by TopTen Reviews. Please see the following link to learn more:
http://www.toptenreviews.com/business/software/best-employee-monitoring-software/teramind-review/

- Teramind Customer Relations


2 of 10 people found this review helpful.

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