The InterProse Corporation

The InterProse Corporation Support & Customer Service

InterProse has a team of dedicated customer support professionals who answer questions via integrated support software, direct email, or phone calls. Basic product support is included with a SaaS subscription and also includes two hours of prioritized, advanced support.

For our customers with higher support requirements because they are actively making changes to their business or want our help with proactive system optimization strategies, higher priority or dedicated hours are available through our tailored support plans.

Countries The InterProse Corporation Services Available In

InterProse ACE is technically available anywhere in the world. ACE lives in Amazon's AWS environment, which has infrastructure in 26 countries around the world and serves the majority of the globe, complying with local data security and privacy laws.

Although our current customer rolls are in USA and Canada, we have users around the globe because wherever you are, InterProse's web-based platform is available through a browser.

The InterProse Corporation Product Details

InterProse creates technology that makes good business sense for their clients, which is more than just a tagline. Whether we are converting heavy CapEx depreciation that makes tax season sad and frustrating to 100% write-off OpEx expenses (yes, SaaS subscriptions are OpEx!), decreasing new employee training time to a single day (or less!), or automating every mind-numbing redundant task in the office (seriously, make a robot do that stuff), we recognize it's all about using technology to do more with less.

ACE customers enjoy a full complement of included benefits that eliminate those IT headaches you love to hate, solve data security concerns, and generally make life easier:

• Server hardware securely hosted and monitored in Amazon's AWS network
• Third-party infrastructure SOC, PCI, and PENTEST audit certifications/reports
• inherited Amazon AWS facility audit certifications
• Document storage
• Real-time data and document backups
• Monthly ACE platform updates and/or upgrades
• Standard-setting customer support
• Native ETL tools (electronic file transfer) for data mapping
• Native Virtual Agent Collector application
• Native Client Access application
• User-controlled process automation tools
• And more!

InterProse ACE facilitates the implementation of critical business processes through objective machine automation, reducing errors and contributing significantly to time and personnel resource savings.

The InterProse Corporation Pricing

ACE pricing is tiered by category: Small Business, Professional or Enterprise.

Several metrics go into deciding the package best for a new ACE customer: complexity of business, number of users, security requirements, etc. We have a very thorough conversation with all prospects about the capabilities they need or desire and build a solution and price based on that information.

The InterProse Corporation Free Trial Information

InterProse does not offer a free trial of ACE. ACE is a customized platform that is tailored to a customer's specific business case and does not lend itself well to a stock trial format.

Agencies or departments run all their processes through a platform like ACE, which means this isn't a category of software that lends itself to a brief test period. We highly recommend doing your due diligence thoroughly.

Come to us with lots and lots of questions, identify your must-haves and your wish list. Articulate the business processes or your market differentiation(s) that define your business or set you apart and your new software needs to accommodate.

We are happy to demo the platform in a live web call to cover all of the business requirements and features you wish your business had access to.