Tixr

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Tixr Reviews

1.0

Out of 5 stars
(2 Reviews)

Low.

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Tixr
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from Bancorp Insurance

Thursday, February 23, 2017

If you want bad customer service work with this outfit. I was trying to chase down tickets I had purchased. In doing so I told them the date when I purchased the tickets and the amounts that were charged to my credit card. I was fine with the charges, I just wanted my tickets. Because I had two identical charges they refunded one of my tickets. I did not ask for the refund and I did not want a refund I wanted the ticket. The charges were identical because I bought two tickets. Now I am told they cannot reinstate my ticket, that the customer service representive refunded with out asking me if I wanted it refunded. Now I am told if I want another ticket I have to buy another one for an additional $200.00. Because I had purchased an early bird ticket and those are sold out. So I get to pay an additional $200.00 for the customer service reps mistake if I want the ticket.

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Wednesday, January 11, 2017

Astronomically high fees to purchase tickets online, nearly $40 for 2 tickets. This is over a 25% surcharge.

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This page was last updated 22 February 2017 13:51
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